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October’s Stars at Bill Howe; Monthly Award Winners Announced
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Awards 12/5/15

October’s Stars at Bill Howe; Monthly Award Winners Announced

Bill Howe is proud to recognize Jose Davilla, Brian Dorney, Louie Sepulveda, and George Rivera for upholding the Bill Howe Way. The Bill Howe Special recognition awards are presented at each monthly company meeting recognizing excellence during the previous month.

*Because of the Holidays, the November Company meeting was not held, so employees could enjoy Thanksgiving with their families. Both October and November award recipients were announced at the December company meeting.

Jose Davilla, part of Bill Howe Reconstruction, was presented with the Leading by Example Award for his outstanding performance in October. Jose arrives early to work, gets straight to his tasks and completes every job in the recon department to perfection. Additionally, he keeps his truck organized, has perfect attendance, and always looks professional.

Brian Dorney is the Customer Service Award Winner for the month of October for his consistent delivery of excellent service. He is one of our San Diego heating stars, the most requested installation technician and simply a nice guy. During October, Brian successfully completed a large job that did not go as planned. He was able to find solutions for the customer, creating a seamless install that could have been problematic.

Louie Sepulveda has been one of Bill Howe’s exemplary plumbers in San Diego since beginning in 2006. He is also a journeyman plumber having graduated from the PHCC Apprenticeship program in 2013, and is truly committed to the Bill Howe Way. He is October’s recipient for the Above & Beyond Award for his dedication to the Bill Howe softball team, and his collection of several outstanding 5-star reviews online at Yelp and Angie’s List. He is also a dedicated Bill Howe volunteer, attending the food bank nights on a regular basis.

George Rivera, in water remediation division of Bill Howe Restoration & Reconstruction, was presented with the October Excellence award for his work on a recent flood. The flood affected the home’s master bathroom, kitchen, dining room, bathroom and crawlspace and had damages near $7,000.00. George completed his dry out and mitigation over the course of 9 days, documenting everything to ensure the homeowner would be compensated through insurance, communicating with the plumbers in San Diego and the homeowner. The job was extremely large and complicated, and George was able to handle it professionally and alleviate the stress on the homeowner.

Don’t forget, when you call 1-800-Bill Howe (245-5469), you can request any one of our star employees. Whether you are calling for one of our water damage specialists, HVAC technicians, or plumbers in San Diego, you can rest assured that every member of the Bill Howe team is dedicated to you, our valued customer!

 

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Very Satisfied. Michael is always on time, Michael has been doing all of the plumbing related to our remodel. He always does exactly what he commits to do within the estimated cost. He keeps me informed if any wrinkles pop up, and his plumbing skills are excellent as we have had no problems or issues arise after he has left. Very professional! Highly recommend.

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Bill Howe sent us an amazing veteran plumber, Dashawn and his co- worker Anthony. Dashawn did a thorough check of the problem, explained what he thought was needed … he did a final check and we were able to see for ourselves what was the problem. He recommended a complete cleaning to de-scale the pipes, and not the major work we dreaded. Thanks to his solid analysis and patience in making sure we saw what he saw, the issue was resolved completely, and saved us thousands of unnecessary work. None of the other estimates included the cleaning; only the major repairs. Thanks to Dashawn’s knowledge, professionalism and honesty, we’re Bill Howe customers.

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This was our second excellent experience with Bill Howe. We had a blocked kitchen sink drain 8/5. I was able to get a same day appointment which is AMAZING. Person on phone was very courteous and set me up right away. Tony arrived at the house (called me 30 minutes out so I was able to be ready). He diagnosed the issue (blocked drain, not the garbage compactor) and was able to snake it and ran the water for 10 minutes to be sure the drains were clear. He cleaned up everything and you would not have known he was even there. Thank-you Tony and Bill Howe, you always know how.

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Cory was our technician on this job. We had a time sensitive repair issue and Bill Howe understood and assisted with getting the job done quickly.
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Great company to work with.
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I had a shower that would not drain. The employee arrived on time and fixed the problem quickly and effectively at a very fair price. I was very happy with everything. Thank you and I highly recommend your plumbing service.

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