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October’s Stars at Bill Howe; Monthly Award Winners Announced
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Awards 12/5/15

October’s Stars at Bill Howe; Monthly Award Winners Announced

Bill Howe is proud to recognize Jose Davilla, Brian Dorney, Louie Sepulveda, and George Rivera for upholding the Bill Howe Way. The Bill Howe Special recognition awards are presented at each monthly company meeting recognizing excellence during the previous month.

*Because of the Holidays, the November Company meeting was not held, so employees could enjoy Thanksgiving with their families. Both October and November award recipients were announced at the December company meeting.

Jose Davilla, part of Bill Howe Reconstruction, was presented with the Leading by Example Award for his outstanding performance in October. Jose arrives early to work, gets straight to his tasks and completes every job in the recon department to perfection. Additionally, he keeps his truck organized, has perfect attendance, and always looks professional.

Brian Dorney is the Customer Service Award Winner for the month of October for his consistent delivery of excellent service. He is one of our San Diego heating stars, the most requested installation technician and simply a nice guy. During October, Brian successfully completed a large job that did not go as planned. He was able to find solutions for the customer, creating a seamless install that could have been problematic.

Louie Sepulveda has been one of Bill Howe’s exemplary plumbers in San Diego since beginning in 2006. He is also a journeyman plumber having graduated from the PHCC Apprenticeship program in 2013, and is truly committed to the Bill Howe Way. He is October’s recipient for the Above & Beyond Award for his dedication to the Bill Howe softball team, and his collection of several outstanding 5-star reviews online at Yelp and Angie’s List. He is also a dedicated Bill Howe volunteer, attending the food bank nights on a regular basis.

George Rivera, in water remediation division of Bill Howe Restoration & Reconstruction, was presented with the October Excellence award for his work on a recent flood. The flood affected the home’s master bathroom, kitchen, dining room, bathroom and crawlspace and had damages near $7,000.00. George completed his dry out and mitigation over the course of 9 days, documenting everything to ensure the homeowner would be compensated through insurance, communicating with the plumbers in San Diego and the homeowner. The job was extremely large and complicated, and George was able to handle it professionally and alleviate the stress on the homeowner.

Don’t forget, when you call 1-800-Bill Howe (245-5469), you can request any one of our star employees. Whether you are calling for one of our water damage specialists, HVAC technicians, or plumbers in San Diego, you can rest assured that every member of the Bill Howe team is dedicated to you, our valued customer!

 

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What David says about us

Service for new garbage disposal. My ancient garbage disposal quit working, went online to get Bill Howe’s number, immediately received and accepted chat to describe my needs. Prompt call back to schedule an appointment, service tech Allen was out same morning, which was important to fit my work schedule. Job estimate was clear, work done fully to my expectations, area left clean, and price was very fair.
I was not surprised — I have used Bill Howe plumbers for several other tasks in the past. I have always found their staff to be helpful, attentive, and the plumbers very courteous and capable.

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What Michelle says about us

I have been using Bill Howe since the late 1980’s, their service has always been excellent, plumbing, heating and restoration. I am most impressed by the integrity of their employees, not only do they know their work/skill, they do not waste time, they are so efficient, they are so helpful and they are a true “service”!

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What Mira says about us

Bill Howe never fails us! We had a drain overflow, and Scott came (on a Saturday) to look at it and offer solution. He was punctual, professional, and extremely helpful. I should also praise the main office for always being helpful and always finding solutions. Very grateful to have you in San Diego!

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Cory was our technician on this job. We had a time sensitive repair issue and Bill Howe understood and assisted with getting the job done quickly.
Cory was on time to start the job and finished it quickly. Upon his leaving our home he’s was courteous, very knowledgeable, explaining what the problem was and how he fixed it. Very good communication and this is the way it’s has always been when we use Bill Howe plumbing.
Great company to work with.
Thanks Cory.
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I had a shower that would not drain. The employee arrived on time and fixed the problem quickly and effectively at a very fair price. I was very happy with everything. Thank you and I highly recommend your plumbing service.

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What Bridgett says about us

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Thank you Bill Howe Plumbing.

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