Updated May 25, 2018
“Howe” we use the information we collect from you and that you share with us:
To personalize your experience: Your information helps us respond to your individual needs offering personalized services designed with you in mind.
To improve our website: We wish to improve your experience on our website and the information you provide, as well as your feedback, helps us to make our site as user-friendly and enjoyable an experience as possible.
To improve our customer service: Your information helps us to more effectively respond to your requests and support your needs, both on- and offline.
To administer a contest, promotion, survey or other site feature: From time to time, we may offer contests and giveaways, surveys and other special promotions that may require the collection of personal information. Participation for any special promotion is voluntary.
To send periodic emails: If you have signed up to receive any updates, special offers or our monthly newsletter, you may receive periodic updates we believe will benefit you. You may, at any time, opt out of this feature by contacting us via email or clicking the “unsubscribe” link at the bottom of the email.
Additional Information Collected and Update to GDPR
Bill Howe collects minimal data and uses this data to supply services to customers. By filling out contact forms on the Bill Howe website, booking online through the website online booking tool, or booking online through a third party (Yelp), customers are consenting to provide information required to provide services.
By contracting services through Bill Howe in any format, customers agree to allow Bill Howe to maintain customer records as it pertains to contracted services and customer history.
Bill Howe does not collect, process or store any special categories of personal data as outlined in Article 9 of GDPR.
Bill Howe provides service solely in the United States. However, if you are visiting this website and are a resident of the European Union (EU), you have certain data protection rights. Outside of analytics and cookies (see below) Bill Howe does not collect any data if you are simply browsing our site.
If you believe you are protected under GDPR and have provided information via text, email, or other electronic sources to Bill Howe, you have certain data protection rights:
- The right to access, delete, or update any information.
- The right to have information rectified for accuracy and/or completion.
- The right to object to data processing of your personal information.
- The right to request we restrict processing of your personal information.
- The right to be provided with a copy of the data we have in a machine-readable and commonly used format.
- The right to withdraw your consent at any time.
Under GDPR, you have the right to lodge a complaint with a supervisory authority. For more information, please contact your local data protection authority in the EU.
While visiting our website, Google Analytics (including Advertising Features) and other web analytics software automatically collects traffic data, which is anonymous information that does not personally identify you. The traffic data collected includes, but is not limited to, IP address, domain server, traffic source, content viewed, and technology used. This data is specifically used for marketing purposes and to enhance the usability of our website.
Cookies are small files that a site, or its service provider, transfers to your computer’s hard drive through your web browser (if you allow) enabling the site(s) or service provider’s system to recognize your browser and capture and remember certain information.
Disclosure to Outside Parties
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep all information confidential. We may release information if we believe release is appropriate to comply with the law, protect ours or other’s rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.
Third Party Links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the consent and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback on these sites.
Children Under 18
We do not knowingly collect or use personal data from children under 18 without the proper consent from their parents and/or guardians. However, in the case a child has provided us with personal information without parental or guardian consent, the parent or guardian should contact us immediately to remove their information.
We implement a variety of security measures to maintain the safety of your personal information when you visit our site, fill out a form, enter a contest and/or make use of any part of our site asking for personal information. The information you provide, whether public or private, will not be sold, exchanged, transferred or given to another company.
Surveys and Contests
Google Analytics Opt-Out
To allow web users to prevent their data from being used by Google Analytics, Google has developed an Analytics opt-out browser add-on. For more information or to install the browser add-on please click here.