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May All Star Plumbers in San Diego
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Awards 06/15/17

May All Star Plumbers in San Diego

Bill Howe started his San Diego plumbing company 37 years ago with one truck and he was the sole technician. With a mission to grow into San Diego’s trusted home service company, he has spent three decades putting together the best team.

One of the key components to creating a place where great employees want to work is by offering ample recognition for their excellence. That’s why Bill and Tina Howe started a recognition program for the company.

Each month, we honor our team members for their achievements the previous month. All employees are eligible and the recipients are chosen by a panel based on criteria in each category of award. Our award winners for the month of May were: Luis Mascareno (Above & Beyond), Victor Santana (Leading by Example), Don Bauer (Excellence), and Nicole Mioni (Customer Service), and they are all part of our all-star San Diego plumbing team!

Luis Mascareno is one of our best San Diego plumbers and exemplifies the Above & Beyond Award. For the month of May, Luis led the food bank volunteer night bringing with him 35 of his peers and their friends and families. He also participates in all of our customer appreciation events and is one of our best cross promoters for all of the other services we offer.

Leading by Example is the Award we present to employees who exemplify the Bill Howe Way. Our winner for May is Victor Santana, the epitome of perfection. He has 100 percent arrival times and attendance, as well as being one of the most organized San Diego plumbers we have had on our team.

Excellence in craftsmanship is one of the ways we ensure the best experience for our customers. Our winner for May is Don Bauer. A Journeyman plumber and one of the best, he performs each job top the highest standards.

Our dispatch team is the front line of defense for our customers, and we ensure the most advanced training to continually deliver the very best in San Diego. Plumbing dispatcher, Nicole Mioni is our winner for the Customer Service Award for exceeding standards. She has developed a program to keep all dispatch and CSR’s manuals updated, has the highest number for accurate call taking, and has a great attitude each day.

Whether you need plumbing service or another of our award-winning services, you can trust that the team dispatched to your job will adhere to the highest standards in craftsmanship and customer service. Call 1-800-Bill Howe (245-5469) and request one of our All-Stars.

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What David says about us

Service for new garbage disposal. My ancient garbage disposal quit working, went online to get Bill Howe’s number, immediately received and accepted chat to describe my needs. Prompt call back to schedule an appointment, service tech Allen was out same morning, which was important to fit my work schedule. Job estimate was clear, work done fully to my expectations, area left clean, and price was very fair.
I was not surprised — I have used Bill Howe plumbers for several other tasks in the past. I have always found their staff to be helpful, attentive, and the plumbers very courteous and capable.

January 2020

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What Michelle says about us

I have been using Bill Howe since the late 1980’s, their service has always been excellent, plumbing, heating and restoration. I am most impressed by the integrity of their employees, not only do they know their work/skill, they do not waste time, they are so efficient, they are so helpful and they are a true “service”!

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What Mira says about us

Bill Howe never fails us! We had a drain overflow, and Scott came (on a Saturday) to look at it and offer solution. He was punctual, professional, and extremely helpful. I should also praise the main office for always being helpful and always finding solutions. Very grateful to have you in San Diego!

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What Ed Gohlich says about us

Cory was our technician on this job. We had a time sensitive repair issue and Bill Howe understood and assisted with getting the job done quickly.
Cory was on time to start the job and finished it quickly. Upon his leaving our home he’s was courteous, very knowledgeable, explaining what the problem was and how he fixed it. Very good communication and this is the way it’s has always been when we use Bill Howe plumbing.
Great company to work with.
Thanks Cory.
Ed

August 2019

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What Eric says about us

I had a shower that would not drain. The employee arrived on time and fixed the problem quickly and effectively at a very fair price. I was very happy with everything. Thank you and I highly recommend your plumbing service.

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What Bridgett says about us

I am extremely happy with the service we received from Bill Howe Plumbing. We were given an incorrect diagnosis of our main sewer line from another vendor, but Bill Howe’s servicemen came out for a second opinion, correctly diagnosed our problem and resolved our back up issues. We will continue to use Bill Howe for all our future plumbing needs!

Thank you Bill Howe Plumbing.

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