Excellent prompt and professional service. Had a poor experience with a home warranty service and was quoted an excessive amount to just pull the toilet and remove roots growing up around the flange. Decided to go with Bill Howe as I was familiar with their commercials. They arrived when they said they would and not only quoted me a reasonable price but Matt able to fix the issue within a short amount of time. Thank you Matt Nealey for your expertise and helpful tips for other plumbing issues. I will gladly use Bill Howe again.