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September All-Stars Announced!
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Awards 10/14/16

September All-Stars Announced!

At Bill Howe Plumbing in San Diego, we believe that recognizing excellence within our team promotes our mission of happy and healthy employees, and ensure that our team of all-stars understand how valued they are in the company. In turn, they support our mission of providing the best service and giving back to the community.

So, each month, San Diego’s Best Plumber (Thank you Union Tribune Reader’s for this Honor!) present four awards for achievements from the previous month. The awards are: Above & Beyond, Customer Service, Leading by Example, and Excellence. The awards are open to all employees, and an award committee takes input from field supervisors, team leaders, and office staff to choose the best candidate.

On October  12,  we were proud to honor: Rick Chavoya, Alfonso Castro, Miguel Paredes, and Saul Serrano.

Rick Chavoya was presented with the Above & Beyond Award for his outstanding achievements and participation with Bill Howe. Rick has been with Bill Howe since 2007, and will be celebrating his ten-year anniversary in April. He is one of our master plumbers in San Diego and is heavily involved with the Bill Howe Family of Companies events each year. He and his family often join the wellness team for our 5K runs, and recently they all attended the 25th Annual Heart Walk with us and even brought along their puppy. We are proud to recognize Rick for upholding the Bill Howe Way and are honored to have him and his family as part of our team.

Our Customer Service Award winner for September is one of our newer team members. Alfonso Castro has been part of our team of plumbers in San Diego since June, 2016. He has been a true asset to Bill Howe and his expertise in his craft and customer service is simply outstanding.

Miguel Paredes in our San Diego restoration and flood damage division is often eon of the top choices when choosing the Leading by Example Award Winner. He is a true example of the perfect Bill Howe ambassador. He treats customers with respect, arrives on time, completes his jobs beautifully, and always looks sharp in his uniform. His efforts every day do not go unnoticed, and we are proud to recognize him for being a great example and leader.

We are very excited to announce Saul Serrano as our Job Excellence Award Winner for his craftsmanship in September. Saul is one of our Journeyman Plumbers. He graduated from the PHCC Academy with his Journeyman’s License in 2012 and works extremely hard. He is a professional in all he does, and his jobs are always completed to the highest standards. He is also generous with his time, training our next generation of plumbers in san Diego.

Whatever services you need in San Diego, restoration and flood damage, plumbing, or heating & air, when you call 1-800-245-5469, you’re getting the best! You can even request one of our Bill Howe Award Winners, just ask for them by name!

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What Joel C says about us

Very Satisfied. Michael is always on time, Michael has been doing all of the plumbing related to our remodel. He always does exactly what he commits to do within the estimated cost. He keeps me informed if any wrinkles pop up, and his plumbing skills are excellent as we have had no problems or issues arise after he has left. Very professional! Highly recommend.

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We had other companies come out for estimates on what was considered a major job with jackhammers and replacing cast iron pipes under the house… having been stung before, we wanted another estimate just to make sure we were making an informed decision. The prior estimates went up to $21,000!
Bill Howe sent us an amazing veteran plumber, Dashawn and his co- worker Anthony. Dashawn did a thorough check of the problem, explained what he thought was needed … he did a final check and we were able to see for ourselves what was the problem. He recommended a complete cleaning to de-scale the pipes, and not the major work we dreaded. Thanks to his solid analysis and patience in making sure we saw what he saw, the issue was resolved completely, and saved us thousands of unnecessary work. None of the other estimates included the cleaning; only the major repairs. Thanks to Dashawn’s knowledge, professionalism and honesty, we’re Bill Howe customers.

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What Carolyn Housman says about us

This was our second excellent experience with Bill Howe. We had a blocked kitchen sink drain 8/5. I was able to get a same day appointment which is AMAZING. Person on phone was very courteous and set me up right away. Tony arrived at the house (called me 30 minutes out so I was able to be ready). He diagnosed the issue (blocked drain, not the garbage compactor) and was able to snake it and ran the water for 10 minutes to be sure the drains were clear. He cleaned up everything and you would not have known he was even there. Thank-you Tony and Bill Howe, you always know how.

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Cory was our technician on this job. We had a time sensitive repair issue and Bill Howe understood and assisted with getting the job done quickly.
Cory was on time to start the job and finished it quickly. Upon his leaving our home he’s was courteous, very knowledgeable, explaining what the problem was and how he fixed it. Very good communication and this is the way it’s has always been when we use Bill Howe plumbing.
Great company to work with.
Thanks Cory.
Ed

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What Eric says about us

I had a shower that would not drain. The employee arrived on time and fixed the problem quickly and effectively at a very fair price. I was very happy with everything. Thank you and I highly recommend your plumbing service.

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What Bridgett says about us

I am extremely happy with the service we received from Bill Howe Plumbing. We were given an incorrect diagnosis of our main sewer line from another vendor, but Bill Howe’s servicemen came out for a second opinion, correctly diagnosed our problem and resolved our back up issues. We will continue to use Bill Howe for all our future plumbing needs!

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