I needed a new water heater installed so I called several plumbing companies to get estimates. I decided to go with Bill Howe mainly because when I spoke to Sarah in the office she answered all of my questions and quoted me a base price. Other companies that I called seemed to want to upsell and were wishy-washy about quoting a base price. Bill Howe sent out technician Brandon who was extremely professional and very personable. Brandon got my job done quickly.and neatly. Also my job was done for slightly under the price that I had been quoted which made my day!! Thanks Brandon and Bill Howe!