Tom Bernitt
Thank you for your professional services over the past two months. After our master bedroom toilet had a significant leak all but destroying our newly renovated dining room, I contacted Bill Howe primarily for the immediate plumbing problem. However, once I talked to your representative (and with the OK of our insurance adjustor) I decided to pass the entire restoration job to Bill Howe. I couldn’t have made a better choice. The overall coordination of John, Derick, and Amber in completing the job to pre-leak standards and coordinating with P.W. Stephens, Patriot Labs, and our flooring contractor was superb. And Jose the reconstruction magician went out of his way to ensure that everything was done right. Even when a glitch or two happened (which is always the case with construction projects), the Bill Howe team was unbelievably flexible in working with our schedule and the schedule of our other contractors. It was not an experience I want to repeat but if anything ever happens again I will definitely want to have Bill Howe come to the rescue.
Thank you.
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