We just want to say thank you to Brandon our service tech. From start to finish he was professional, friendly and kept us informed of the process every step of the way. This was the first time we have had a major plumbing repair which required the demo of part of our kitchen floor. We were understandably stressed about the process but the Bill Howe team and Brandon provided the reassurance and listening ear we needed. The work was completed in a day and a half and in spite of work that requires jackhammering cement and digging up dirt in the kitchen area, there wasn’t a speck of dirt left anywhere! Thank you Brandon! We recommend Bill Howe highly and Brandon as well!