Tech Jared is a friendly and perfectional plumber. We first called American Shield Home Insurance for Kitchen blockage, since we just bought the home. They sent Plumber Inc technician to check and the guy only did visual check and told us that he couldn’t fix it. Plumber Inc suppose to send an expert plumber to follow up. After 3 weeks with many phone calls between American Shield & Plumber Inc, they told us that the home warranty will not cover it.
I was tired dealing with home warranty, then called Bill Howe. The customer service is super! I got an appointment next day! Jared and crew fixed the problem with no time. We finally get our kitchen back. Thank you Jared and Bill Howe!