I was very pleased with Michael, not only he is knowledgeable of he does, He is Clean polite and very res respectful of making sure he leave my house nice and clean. He did an awesome job installing my water heater and I have no problem recommending him to my Co-workers, family and friends. He is a good asset to Bill Howe. I used to deal with Anderson Plumbing but lately I’m unhappy with their Technician. it takes them 4 to 5 hours to unclog a simple clogged up sink and its frustrating because it should not take them that long to unclog drain. Michael did an excellent job with my beautiful water heater. Great job Michael!!