Downtown high rise condo above me flooded my unit. Bill Howe remediation team Fidel & Cesar were exceptional. Estimator Luis was the epitome of professionalism, but reconstruction was stressing me out until I met project manager Jaime. Jaime listened to my concerns, was professional, calm, kind, and relentlessly thorough thru to completion. Jaime and the management team that supported him to resolve every last detail that troubled me were exceptional. My HOA routinely uses Bill Howe for plumbing, but this was my first experience with property/flood damage. Going forward my first call would be to Bill Howe/Jaime.
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Excellent service throughout my restoration project. Amber’s Project Management was exemplary and kept me informed and assured. Gerardo was punctual, diligent and courteous, and worked hard with great care and attention to detail. All the associates of Bill Howe that I interacted with are a credit to themselves and the company. I would recommend their services to anyone without reservation.
We have used Bill Howe Plumbing for many years anytime we have an emergency plumbing issue, because we trust this company to respond quickly in sending out reliable employees and will give us an accurate diagnosis. Bill Howe Plumbing is the only company we call for help.
Our upstairs bathroom toilet flooded, causing water to flood down onto our kitchen ceiling, causing water damage in both rooms. After the EMS Lead Technician found the source of the flood, he presented us with a clear water damage remediation plan and removed all the damaged areas.
After we selected and purchased the replacement tile for the bathroom, Reconstruction Lead Technician, Michael Paredes, began the job of installing the floor and tile. Every day he would give us a time that he would arrive and he was always on time, ready to go. The preparation for laying down new tile was very detailed. Michael was great in explaining each step and what he intended to complete that day. After he was finished for the day, everything was cleaned up and left safe for us.
We were very impressed at how exact Michael was in cutting the new tile. He used every inch perfectly and didn’t waste a lot of tiles in making them fit in a diagonal pattern. When it came time to choose the grout color, he was helpful in explaining what colors looked best for the tile so that the grout complimented.
After the tile and grout were competed, he replaced all the base boards. When he was completely finished, our bathroom look spectacular!
We would like to sincerely thank Michael Paredes for his dedicated work ethic, professionalism and great sense of humor. It has been a pleasure working with Michael and we hope if we need to call Bill Howe in the future, that Michael is sent out to our home again.
We use Bill Howe Plumbing exclusively and have enjoyed each and every technician they have sent. A joy to work with!
Great job. Thank you.
Was very pleased with the recent plumbing and wall repair work done by your employees. Mark and Tommy are a great example and representation of professional, courteous and knowledgeable staff you have. They were fast, clean and courteous with respect to their tasks here in our home. I would like to have staff members like them in my business!! Thank you for a job excellently done!!
Genaro and Yolanda Reyes
I recently had a hot water heater leak that flooded my garage and involved removal and reconstruction of the drywall. The Bill Howe team came to the rescue!! Everyone I came in contact with during the project was fantastic! Special kudos to the plumber, Michael Hoover. He came to my house on a Sunday to stop the leak and install a temporary water heater. He just left my house today after installing a water pressure gauge and the new water heater. He did an awesome job! He was clearly very knowledgeable and I immediately trusted him.
I would also like to thank Cain, Alex, Francisco, Julio and Amber and Luis — all of whom were at my home at one time or another — and were all punctual and professional.
I won’t hesitate to call Bill Howe again for any plumbing needs, and will be glad to refer Bill Howe to my friends. Thank you!!
I would like to let you know that I was very impressed with the professional service I received from all of your employees. I had a pipe leak which resulted in damage to my ceiling, walls, carpet and personal belongings in September. From your plumber Gustavo Valle, to your EMS tech Ricardo Diaz and his crew, Carlos Paredes who did a great job with the carpet cleaning and Nick Ortiz for the coordination. Thank you. I will highly recommend Bill Howe in the future.
Good day Mr. Howe,
You have an Awsome Reconstuction team. They care about the work they do and it shows… We love the new look of our bathroom. Thank you to Luis, Amber, Edgar,
Rejilio, and Gerardo! Up next…heating & Air!
All the best,
Long story short, we are very grateful to numerous teams at Bill Howe including plumbing, remediation and reconstruction. Our leak was complicated, but, everyone who helped us, from start to finish, was prompt, polite, professional and knowledgeable.. We thank the billing department for your patience, as we navigated our way through a lengthy process.. We recommend Bill Howe for projects both big and small. There’s a good reason why they have been around for a long time and have grown to be a large company.. They deserve your business! Thank you everyone.
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