Enoch Klingbeil came out to our residence yesterday to look into an A/C issue we were having, our unit is on our roof (3 floors up). He was extremely pleasant and communicated all of the details with us in the most professional and courteous manner, very impressed with his work for sure.
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Service was great as usual. Chad did a great job and when I heard a noise after he left I called your office and they caught him before he got to far and he returned to find that the original problem was a clicking noise which was just two pipes vibrating off each other. I couldn’t figure it out but his young ears identified it immediately. I really am very pleased ever since we started using Bill Howe for all our plumbing and HVAC needs. I have a serious lung problem and I am terribly affected by excess heat. Everyone has been helpful and truly understanding of my condition which says to me they really care about their customers like no other company I have ever had contact with. Thank you all from the phone operator to the plumbers, you guys a truly superlative. Thank you.
Your company made my day today. After almost a month of AC problems and hard-sell salesmen and idiot repairmen I finally got a guy who was honest and helpful and fixed what none of the others could fix…a clogged drain in my system.
THANK YOU FOR JEREMY!!!
You really should give that boy a raise!!
He is my go-to guy for AC now!!!
First of all I called on Labor Day and someone picked up on the first ring! Nick was able to get out to our house within a couple hours and had our AC back on by the time he left. He was friendly and knowledgeable! We were grateful he could have everything fixed on a holiday right before the hottest week of the year. Thank you!
Jackson was a very personable and nice young man. Excellent job, especially answering questions and explaining the service. Former marine. Glad you hired him.
Bill Howe installed central air for us.with the York variable speed high efficiency compressor. Instead of periodically switching on and off, it adjusts its speed to what is needed to maintain a consistent temperature. The installation went smoothly. The work looks neat. The clean up was thorough.
The city inspector told me that he always knows that everything will be correct with a Bill Howe installation and that the homeowners are always happy with Bill Howe.
I HAD KEN REDD — THE GUY IS A MAGICIAN — HE IS A SLEUTH WHO CAN FIND AND FIX ANYTHING — CHARMING AND SMART AND ORGANIZED —
WORK WAS PERFECT – AS FOR HIS AFFECTION FOR THE CLEVELAND BROWNS – WELL NOBODY IS PERFECT –
Great job and professionally done by Jeremy replacing coil drain pan. He diagnosed the problem, was knowledgeable answering my questions in a way I could understand and when he returned to replace the pan he was efficient, courteous and very conscientious,. He left everything in good order and made sure he left the work area clean. Good job, good rapport. Thank you Jeremy.
Cory was our technician on this job. We had a time sensitive repair issue and Bill Howe understood and assisted with getting the job done quickly.
Cory was on time to start the job and finished it quickly. Upon his leaving our home he’s was courteous, very knowledgeable, explaining what the problem was and how he fixed it. Very good communication and this is the way it’s has always been when we use Bill Howe plumbing.
Great company to work with.
Mr. Jackson Leverett did a great job in fixing our A/C. He is courteous, professional and very knowledgeable. Thank you Jackson!
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