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What our Customers are saying!
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Plumbing 09/20/15

What our Customers are saying!

We haven’t remained one of San Diego’s Premiere plumbing companies by luck. We have spent 35 years working diligently to provide our customers with only the best services and highest trained San Diego plumbers, heating technicians, and water damage specialists available.

As a member of the Plumbing-Heating-Cooling-Contractor’s Association for over 20 years, we understand the importance of training and education when sending our team out to our customers homes in San Diego. Plumbers at bill Howe attend the 4-year PHCC Academy in a Journeyman plumbing program where they obtain their own Journeyman plumbing license, and our HVAC and Restoration specialists also attend regular training and certification programs to further strengthen their skills and expertise.

Because we adhere to safety and training, we are confident that when our employees are sent to the job, they will leave you happy and problem free. But how do we know? Because we have a 90 percent repeat customer base, and they share their experiences with us via phone, email, Yelp, Facebook, Angie’s List and online at our own website. We appreciate the feedback, as it allows us to recognize the hard work and dedication of our technicians.

Here’s what San Diego residents are saying out our plumbers, HVAC technicians and Water Damage specialists:

Brian Rice_PlumbingTiffany reviewed one of our original plumbers in San Diego, Brian Rice on Yelp, “Just moved into an old cantankerous building with an equally cantankerous furnace. Brian was excellent, efficient, diligent and personable. I now have heat in my house and thanks to Brian, understand how to use the 1940s controls.”

 

 

 

 

Richard wrote in for Louie Sepulveda, another veteran ant Bill Howe, “well as I described before, our house is pretty chaotic in the morning…showers, breakfast, getting ready for work and getting the kids ready for school is never easy. When your hot water goes out, it’s even worse. Everyone is in a foul mood and your day, although it just started, is already ruined. Louie was able to work around our schedule of dance class and soccer to come over, check out our pipes and get our hot water flowing again all within an hour’s time.”

Daniel-Heinz_HVACOur San Diego heating experts are just as great! Here’s a review from Mr. Thompson about Daniel Heinz, one of our stars! “Daniel was a great listener and provided excellent advice on my HVAC situation.

 

 

 

 

And when you do have a plumbing, or HVAC issue that causes damage, we have a team of specialists ready to help dry out, radiate and work with your insurance company to provide quick service and alleviate your stress during the process.

Thank you Jorge, for sharing your experience with our San Diego water damage team, “Bill Howe did a fantastic job of helping us after we had a pipe leak within a wall. The plumber came out and repaired the leak the next morning after we called. Then the restoration team started doing their clean-up. Each step was handled professionally and in conjunction with our insurance. They arranged for us to get an environmental clearance on the mold, and subsequent steps are scheduled out, even though we haven’t finished everything at this point. They have given us much peace of mind in a very tough situation.”

Thank you to all of our customers in San Diego for taking the time to recognize our team for their excellence. We are pleased to be the only call you need to make in San Diego to help you with your plumbing, heating & air conditioning, and water damage needs.

One call to 1-800 Bill Howe (245-5469) does it all!

 

 

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1 Comment

  1. Will Lene'

    Before Christian came by, I had 2 different companies try to unclog 2 back to back bathtub drains. I was told by both companies the drains would have to be replaced which would have cost thousands of dollars. Christian came by to give me an estimare for the job. He offered to try to clear the drain and only charge me if he could clear it. Within about 15 minutes he had successfully unclogged the drains, to which I was amazed and very thankful. He was friendly, knowledgable and professional. I’m so glad I called Bill Howe & will use them in the future. Thanks again!

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What Joel C says about us

Very Satisfied. Michael is always on time, Michael has been doing all of the plumbing related to our remodel. He always does exactly what he commits to do within the estimated cost. He keeps me informed if any wrinkles pop up, and his plumbing skills are excellent as we have had no problems or issues arise after he has left. Very professional! Highly recommend.

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What Rick M says about us

We had other companies come out for estimates on what was considered a major job with jackhammers and replacing cast iron pipes under the house… having been stung before, we wanted another estimate just to make sure we were making an informed decision. The prior estimates went up to $21,000!
Bill Howe sent us an amazing veteran plumber, Dashawn and his co- worker Anthony. Dashawn did a thorough check of the problem, explained what he thought was needed … he did a final check and we were able to see for ourselves what was the problem. He recommended a complete cleaning to de-scale the pipes, and not the major work we dreaded. Thanks to his solid analysis and patience in making sure we saw what he saw, the issue was resolved completely, and saved us thousands of unnecessary work. None of the other estimates included the cleaning; only the major repairs. Thanks to Dashawn’s knowledge, professionalism and honesty, we’re Bill Howe customers.

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What Carolyn Housman says about us

This was our second excellent experience with Bill Howe. We had a blocked kitchen sink drain 8/5. I was able to get a same day appointment which is AMAZING. Person on phone was very courteous and set me up right away. Tony arrived at the house (called me 30 minutes out so I was able to be ready). He diagnosed the issue (blocked drain, not the garbage compactor) and was able to snake it and ran the water for 10 minutes to be sure the drains were clear. He cleaned up everything and you would not have known he was even there. Thank-you Tony and Bill Howe, you always know how.

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What Ed Gohlich says about us

Cory was our technician on this job. We had a time sensitive repair issue and Bill Howe understood and assisted with getting the job done quickly.
Cory was on time to start the job and finished it quickly. Upon his leaving our home he’s was courteous, very knowledgeable, explaining what the problem was and how he fixed it. Very good communication and this is the way it’s has always been when we use Bill Howe plumbing.
Great company to work with.
Thanks Cory.
Ed

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What Eric says about us

I had a shower that would not drain. The employee arrived on time and fixed the problem quickly and effectively at a very fair price. I was very happy with everything. Thank you and I highly recommend your plumbing service.

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What Bridgett says about us

I am extremely happy with the service we received from Bill Howe Plumbing. We were given an incorrect diagnosis of our main sewer line from another vendor, but Bill Howe’s servicemen came out for a second opinion, correctly diagnosed our problem and resolved our back up issues. We will continue to use Bill Howe for all our future plumbing needs!

Thank you Bill Howe Plumbing.

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