What customers are saying about our plumbers!
We have some of the best plumbers in San Diego. They attend rigorous training, education, and technology advancement seminars on a regular basis to stay up to date to provide the best in San Diego plumbing for our customers.
In turn, we also have the best customers in San Diego. Many have been with us since the very beginning, in 1980 when we first opened our doors as AM/PM Sewer & Drain Cleaning (link). And it is no wonder when we built our company on a simple three-part mission:
- Ensure each of our employees are happy, healthy and have all the skill and tools necessary to flourish in their careers
- Provide every customer with the highest level of work and service, always aiming for 100 percent satisfaction
- Give back to the San Diego community who has been giving us business since 1980
And though we have grown from a one-truck San Diego plumbing company to a one-stop shop for plumbing, heating & air conditioning, water treatment, sewer relining, restoration and reconstruction services, we have maintained our dedication to those three tenants, and it shows.
Every day, our customer service representatives follow up on each service call to see “Howe” we are doing. We want to know that our HVAC techs, water damage specialists, and plumbers in San Diego are upholding our high standards and taking care of our customers.
And, while we are not surprised by the positive response, we are very proud of what our customers are saying. Here’s what we are asking and how they’re answering!!
How would you rate our technician’s service on a scale of 1-10, 10 being the best? Did the plumber make you aware of our other services in San Diego? Did the plumber wear his booties to protect your home? How did we provide exceptional service? What can we do to exceed your expectations? And lastly, we ask for comments (read examples below).
“It was great! Nothing that could have been done better.” Robert B. (Tech: RJ Bolas)
“Very efficient and thorough.” Gene T. (Tech: Gilbert Baca)
“Very happy, Super nice, Happy with their work, very professional and hardworking [and] remembered them by name!” Joann C. (Techs: Igor Sachakov & Estimator Eric Johnson)
“Sweetheart! Young but knowledgeable.” Margie C. (Tech: Ryan Cook)
“Outstanding technician, did an outstanding job, double his wages! Loves [my] new thermostat!” Mr. G. (Tech: Wayne Ulm)
“Very Good Experience!! Very Excellent service!! Great uniform & tidiness!!” Jennifer B. (Tech: Tristram Coffin)
And it goes on! So next time you’re in need of one of Bill Howe’s a professional HVAC Experts, Restoration Specialists or plumbers in San Diego, you know who to call! 1-800-Bill Howe (245-5469).