The Bill Howe Way: September Awards Recipients
Bill Howe is proud to recognize Brandon Pettway, Chris Orwen, Saul Serrano and Tyler Cervantes for upholding the Bill Howe Way.
Brandon Pittway, San Diego plumber and PHCC Apprentice of the Year, was presented with the Leading by Example Award for his outstanding achievements throughout September. Brandon is the epitome of the Bill Howe way; he arrives on time to job sites, clearly communicates with his customers, and is beyond professional in appearance and organization. Brandon Pettway is a shining example of the high standards Bill Howe sets for the for our field employees.
Chris Orwen is the Customer Service Award Winner for the month of September of his outstanding commitment to customer care. On a large job, that unfortunately had several scheduling issues, Chris was able to step in quickly and solve the plumbing problem professionally and efficiently. He came into a frustrating situation, and offered expert care to help alleviate the stress and bring a swift and perfect resolution.
Saul Serrano has been one of Bill Howe’s exemplary plumbers in San Diego since beginning in 2007. He is also a journeyman plumber having graduated from eh PHCC Apprenticeship program in 2012, and is truly committed to the Bill Howe Way. He is September’s recipient for the Above & Beyond Award for his dedication to the Bill Howe softball team, and surpassing his peers in the latest Bill Howe Team Leader Competition. Saul routinely takes extra on call shifts for management, helps his fellow plumbers and would happily give you the shirt off his back if it would help you.
Tyler Cervantes is also a Journeyman Plumber from the PHCC Apprenticeship program, and a perfect example of all that Bill Howe expects from employees in the field. He takes great pride in his work, which is why he was presented with the September Excellence award for his outstanding attention to detail and perfection in his latest bathroom remodel.
Don’t forget, when you call 1-800-Bill Howe (245-5469), you can request any one of our star employees, but even if you don’t every member of the Bill Howe team is dedicated to you, our valued customer!
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