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The Bill Howe Way: Recognizing Excellence
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Awards 04/6/15

The Bill Howe Way: Recognizing Excellence

At the Bill Howe Family of Companies, our mission is to create healthy happy employees, give back to your community and take care of our customers like family. Every decision begins at this foundation, and we also feel that in order to give back to the community and customers, we have to have the best possible employees in San Diego. Plumbers to HVAC techs to restoration specialists, the Bill Howe team are dedicated to excellence.

To live up to our mission, we also want to ensure that we properly recognize our San Diego plumbers, HVAC techs, and water specialists for upholding the Bill Howe Way; the very best in customer service, craftsmanship and community involvement.

“Howe” do we do it? Every month, we recognize four employees in four different categories for their excellence and dedication to the Bill Howe Way helping us to be the very best San Diego plumbing company for 35 years.

The Excellence Award is presented to the field employee for exemplary craftsmanship. All field technicians who submit job photos and detailed reports are eligible to receive the Excellence Award.

The Leading by Example Award recognizes the employee who exhibits the highest standards in the company. The San Diego plumber, HVAC tech, Restoration specialist or customer service representative that has outstanding arrival times, always looks and acts professionally and adheres to all Bill Howe Policies is presented with the Leading by Example award.

The Above & Beyond Award goes to the employee who is dedicated to giving back to the community, providing the best in customer service and always placing the job and customer first. The recipient volunteers, is often recognized in online reviews and completes every job right, the first time.

The Customer Service Award represents the peak of customer care. The employee who is able to always deliver quality care for every customer, every time, is recognized for their efforts. The awardee is able to delicately handle even challenging situations ensuring every customer feels like family, and is happy at the end of the day.

Bill Howe is proud to continue recognizing our team for being the best in San Diego. When you call, you can count on technicians dedicated to solving your problem, customer service representatives who will listen to you and want to make you happy, and quality work from trained professionals.

For all of your home service needs, call 1-800-Bill Howe (245-5469) today, you’ll be happy you did.

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What Joel C says about us

Very Satisfied. Michael is always on time, Michael has been doing all of the plumbing related to our remodel. He always does exactly what he commits to do within the estimated cost. He keeps me informed if any wrinkles pop up, and his plumbing skills are excellent as we have had no problems or issues arise after he has left. Very professional! Highly recommend.

August 2019

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What Rick M says about us

We had other companies come out for estimates on what was considered a major job with jackhammers and replacing cast iron pipes under the house… having been stung before, we wanted another estimate just to make sure we were making an informed decision. The prior estimates went up to $21,000!
Bill Howe sent us an amazing veteran plumber, Dashawn and his co- worker Anthony. Dashawn did a thorough check of the problem, explained what he thought was needed … he did a final check and we were able to see for ourselves what was the problem. He recommended a complete cleaning to de-scale the pipes, and not the major work we dreaded. Thanks to his solid analysis and patience in making sure we saw what he saw, the issue was resolved completely, and saved us thousands of unnecessary work. None of the other estimates included the cleaning; only the major repairs. Thanks to Dashawn’s knowledge, professionalism and honesty, we’re Bill Howe customers.

August 2019

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What Carolyn Housman says about us

This was our second excellent experience with Bill Howe. We had a blocked kitchen sink drain 8/5. I was able to get a same day appointment which is AMAZING. Person on phone was very courteous and set me up right away. Tony arrived at the house (called me 30 minutes out so I was able to be ready). He diagnosed the issue (blocked drain, not the garbage compactor) and was able to snake it and ran the water for 10 minutes to be sure the drains were clear. He cleaned up everything and you would not have known he was even there. Thank-you Tony and Bill Howe, you always know how.

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What Ed Gohlich says about us

Cory was our technician on this job. We had a time sensitive repair issue and Bill Howe understood and assisted with getting the job done quickly.
Cory was on time to start the job and finished it quickly. Upon his leaving our home he’s was courteous, very knowledgeable, explaining what the problem was and how he fixed it. Very good communication and this is the way it’s has always been when we use Bill Howe plumbing.
Great company to work with.
Thanks Cory.
Ed

August 2019

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What Eric says about us

I had a shower that would not drain. The employee arrived on time and fixed the problem quickly and effectively at a very fair price. I was very happy with everything. Thank you and I highly recommend your plumbing service.

January 2019

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What Bridgett says about us

I am extremely happy with the service we received from Bill Howe Plumbing. We were given an incorrect diagnosis of our main sewer line from another vendor, but Bill Howe’s servicemen came out for a second opinion, correctly diagnosed our problem and resolved our back up issues. We will continue to use Bill Howe for all our future plumbing needs!

Thank you Bill Howe Plumbing.

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