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The Bill Howe Way: March Award Recipients
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Awards 04/15/15

The Bill Howe Way: March Award Recipients

Bill Howe is proud to recognize Charles Lopez, Brian Dorney, Sarah Bolas and Matthew Tolar for upholding the Bill Howe Way.

Charles Lopez, Drain specialist in San Diego, received the Excellence Award for exemplary craftsmanship on his 20-day hydrojetting job in a  downtown San Diego high rise condominium. He protected customer’s homes and assets each day by meticulously covering all work areas at the start of each day’s work, and tearing them down at the end of the day so homeowners could still use facilities. The work was perfect, and at the end of the job, the individual homeowners and property management team was happy, the ultimate Bill Howe goal.

Brian Dorney, San Diego HVAC lead technician received the Leading by Example Award for exceeding all Bill Howe standards. He never misses a day of work, arrives to his customers on time, presents himself professionally and has one of the cleanest and most organized trucks. His job sites are neat and clean and he submits pictures every time.

Sarah Bolas, A Customer Service Representative for the restoration & flood division, received the Customer Service Award for her outstanding skills in handling a difficult situation. She worked diligently to solve a customer’s concerns, listened to their needs and created a positive outcome for the customer and her department.

Matthew Tolar, a Journeyman Plumber and Bill Howe Team Leader, received the Above & Beyond Award for always going the extra mile. Not only is he one of the best San Diego plumbers able to problem solve even the most challenging issue, he communicates with and educates his customers, and even makes the time to volunteer with Bill Howe at the San Diego Food Bank and regularly receives glowing online reviews and feedback from  his customers.

Next time you call 1-800 Bill Howe (245-5469), request one of our outstanding award-winning technicians for your plumbing, heating, cooling or restoration needs. You won’t be disappointed!

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What David says about us

Service for new garbage disposal. My ancient garbage disposal quit working, went online to get Bill Howe’s number, immediately received and accepted chat to describe my needs. Prompt call back to schedule an appointment, service tech Allen was out same morning, which was important to fit my work schedule. Job estimate was clear, work done fully to my expectations, area left clean, and price was very fair.
I was not surprised — I have used Bill Howe plumbers for several other tasks in the past. I have always found their staff to be helpful, attentive, and the plumbers very courteous and capable.

January 2020

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What Michelle says about us

I have been using Bill Howe since the late 1980’s, their service has always been excellent, plumbing, heating and restoration. I am most impressed by the integrity of their employees, not only do they know their work/skill, they do not waste time, they are so efficient, they are so helpful and they are a true “service”!

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What Mira says about us

Bill Howe never fails us! We had a drain overflow, and Scott came (on a Saturday) to look at it and offer solution. He was punctual, professional, and extremely helpful. I should also praise the main office for always being helpful and always finding solutions. Very grateful to have you in San Diego!

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What Ed Gohlich says about us

Cory was our technician on this job. We had a time sensitive repair issue and Bill Howe understood and assisted with getting the job done quickly.
Cory was on time to start the job and finished it quickly. Upon his leaving our home he’s was courteous, very knowledgeable, explaining what the problem was and how he fixed it. Very good communication and this is the way it’s has always been when we use Bill Howe plumbing.
Great company to work with.
Thanks Cory.
Ed

August 2019

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What Eric says about us

I had a shower that would not drain. The employee arrived on time and fixed the problem quickly and effectively at a very fair price. I was very happy with everything. Thank you and I highly recommend your plumbing service.

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What Bridgett says about us

I am extremely happy with the service we received from Bill Howe Plumbing. We were given an incorrect diagnosis of our main sewer line from another vendor, but Bill Howe’s servicemen came out for a second opinion, correctly diagnosed our problem and resolved our back up issues. We will continue to use Bill Howe for all our future plumbing needs!

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