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The Bill Howe Way: June Award Recipients
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Awards 07/8/15

The Bill Howe Way: June Award Recipients

Bill Howe is proud to recognize Marcus Noble, Jeff Justice, Steven Winsett and Laurence Calhoun  for upholding the Bill Howe Way as each were awarded one of four company awards at the July shop meeting for the prior months’ excellence.

Marcus Noble, San Diego plumber, received the Above & Beyond Award for his continued efforts and dedication to Bill Howe events, positive online reviews and sharing all of the Bill Howe divisions with customers. Marcus engages with each of his customers and makes such a positive impact resulting in his leading in online reviews with sites like Yelp and Google plus for the month of July. He is also committed to taking the extra step with his customers and sharing in other services with the Bill Howe Family of Companies assisting them in restoration and heating & air services in San Diego. Marcus also embodies the spirit of the family-owned company participating in events such as the Bill Howe softball team, the Bad News Bills.

Jeff Justice came to Bill Howe with limited knowledge of plumbing and virtually no experience. After being promoted form apprentice to full drain tech, he worked hard to improve his customer service skills and exceed all of the high standards of Bill Howe. He’s proven to be an exemplary employee with near perfect arrival times in June, always has a clean and organized truck, looks impeccable in his uniform and delivers professional service for his customers and adheres to all policies to help deliver the most exceptional service for the Bill Howe Family of Companies, which is why he was awarded the Leading by Example Award for June.

Steven Winsett celebrated his 3 year anniversary as a San Diego plumber with Bill Howe in June and was honored with the Excellence Award for craftsmanship. His work on a recent tankless installation surpassed even the meticulous standards of field supervisor, Tom Safreed, and was described by the General Manager as one of the best looking tankless installations he’s seen. Steven also did some of the light electrical work, as he is also a seasoned electrician.

Laurence Calhoun, one of Bill Howe Heating & Air’s field supervisors, is not only a skilled HVAC specialist, but who also demonstrates extraordinary customer service skills. He is the June Customer Service Award winner for his outstanding assistance to one of our customers during a stressful flood situation. He made a house call to his customer at midnight and was able to swiftly get her air conditioner up and running, while coordination with restoration to help mitigate the water damage. Our customer even wrote in to share her experience saying, “[Laurence] showed me what teamwork was all about…thanks for his knowledge, expertise, quickness and professionalism. You made a stressful situation less painful.”

Don’t forget, when you call 1-800-Bill Howe (245-5469), you can request any one of our star employees, but even if you don’t, every member of the Bill Howe team is dedicated to you, our valued customer!



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What David says about us

Service for new garbage disposal. My ancient garbage disposal quit working, went online to get Bill Howe’s number, immediately received and accepted chat to describe my needs. Prompt call back to schedule an appointment, service tech Allen was out same morning, which was important to fit my work schedule. Job estimate was clear, work done fully to my expectations, area left clean, and price was very fair.
I was not surprised — I have used Bill Howe plumbers for several other tasks in the past. I have always found their staff to be helpful, attentive, and the plumbers very courteous and capable.

January 2020


What Michelle says about us

I have been using Bill Howe since the late 1980’s, their service has always been excellent, plumbing, heating and restoration. I am most impressed by the integrity of their employees, not only do they know their work/skill, they do not waste time, they are so efficient, they are so helpful and they are a true “service”!

February 2020


What Mira says about us

Bill Howe never fails us! We had a drain overflow, and Scott came (on a Saturday) to look at it and offer solution. He was punctual, professional, and extremely helpful. I should also praise the main office for always being helpful and always finding solutions. Very grateful to have you in San Diego!

February 2020

Restoration & Flood

What Ed Gohlich says about us

Cory was our technician on this job. We had a time sensitive repair issue and Bill Howe understood and assisted with getting the job done quickly.
Cory was on time to start the job and finished it quickly. Upon his leaving our home he’s was courteous, very knowledgeable, explaining what the problem was and how he fixed it. Very good communication and this is the way it’s has always been when we use Bill Howe plumbing.
Great company to work with.
Thanks Cory.

August 2019

Heating & Cooling

What Eric says about us

I had a shower that would not drain. The employee arrived on time and fixed the problem quickly and effectively at a very fair price. I was very happy with everything. Thank you and I highly recommend your plumbing service.

January 2019


What Bridgett says about us

I am extremely happy with the service we received from Bill Howe Plumbing. We were given an incorrect diagnosis of our main sewer line from another vendor, but Bill Howe’s servicemen came out for a second opinion, correctly diagnosed our problem and resolved our back up issues. We will continue to use Bill Howe for all our future plumbing needs!

Thank you Bill Howe Plumbing.

July 2019