fbpx 1.800.245.5469
Menu
October Achievements Honored at Bill Howe
Book Now
Book Now
Awards 11/15/16

October Achievements Honored at Bill Howe

Bill Howe Plumbing in San Diego believes that recognizing excellence within their team promotes their mission of happy and healthy employees, and ensure that their team of all stars understand how valued they are in the company. In turn, they support our mission of providing the best service and giving back to the community.

Our Monthly Awards are: Above & Beyond, Customer Service, Leading by Example, and Excellence for craftsmanship. Award recipients are chosen by a committee with input from field supervisors, management, and office staff.

At our November company meeting, we recognized Jesus Bustamante, Ashley Zamora, Joe Navarro, and Marco Cibrian as our star employees for their efforts during the month of October.

Jesus Bustamante is our recipient for the Above & Beyond Award. He is a veteran from the United States Navy, and in October helped the Bill Howe Family of Companies recruit at a Veteran Job Fair. Jesus is also in the Journeyman Plumbing program through the San Diego Plumbing-Heating-Cooling-Contractor’s Academy. Jesus is also one of our customer favorites and receives numerous 5-star reviews online. Here is one account from Google + and customer Ryan B.:

“My experience with Bill Howe was great. I had a backed-up kitchen sink and called after 9p on a Friday. They sent a great plumber named Jesus right over in about ten minutes. After that, it only took Jesus about 45 minutes with the snake to fix a deep clog. Really great service so late on a weekend night. Big thanks to Jesus and Bill Howe!”

Our customers first encounter with Bill Howe typically is with our office staff answering phones. And to ensure the best and highest level of customer care, our Customer Service Representatives and Dispatchers undergo extensive training, and we are excited to reward one of our office team for her legendary customer service. Not only is she a friendly and helpful voice over the phone, she is a top-rated dispatcher by her field technicians, and she has already helped us to improve on estimate efficiency. Ashley Zamora is our Customer Service winner for October for her consistent excellence. She implemented a new method for sending customer estimates increasing efficiency and engaging customers for feedback to help us address areas where we can still improve.

Joe Navarro in our water damage services in San Diego is the recipient for the Leading by Example award. Joe is an outstanding part of our team, and delivers nothing but the highest standard of service, arrives to his customers on time and has perfect attendance, communicates every aspect of the job, and is a true professional in all he does.

Our Excellence winner is also part of our reconstruction division. After our team completes water damage services in San Diego, Marco Cibrian is one of the specialists that rebuild and return homes and businesses to perfect condition. He came to us in 2015 and has proven to be one of the finer craftsman on every job. Pictures of job.

Whatever services you need in San Diego, plumbing, water damage remediation, heating & air, or a simple drain cleaning, we have you covered. Call 1-800 Bill Howe (245-5469) and rest easy knowing you are getting the best!

Comments

Leave a Reply

Your email address will not be published. Required fields are marked *

Related Posts

Blog

How to Clean a Garbage Disposal?

One appliance that often goes overlooked during the kitchen clean-up is the garbage disposal. It is often used, but equally ignored when it comes to cleaning and maintaining it. Cleaning your garbage disposal is...

1 month ago Share Icon
Read More
Blog

HVAC Service Price Guide

With the heat being rather unpredictable this year, finding out that your HVAC unit is on the fritz during a heatwave is less than ideal. With regular maintenance, the odds of your system breaking...

2 months ago Share Icon
Read More
Blog

Conventional Water Heater vs. Tankless

When it comes time to replace your water heater, you may be exploring the installation of a tankless water heater or conventional water heater. Before installing a new unit, you need to take into...

2 months ago Share Icon
Read More

What Joel C says about us

Very Satisfied. Michael is always on time, Michael has been doing all of the plumbing related to our remodel. He always does exactly what he commits to do within the estimated cost. He keeps me informed if any wrinkles pop up, and his plumbing skills are excellent as we have had no problems or issues arise after he has left. Very professional! Highly recommend.

August 2019

Plumbing

What Rick M says about us

We had other companies come out for estimates on what was considered a major job with jackhammers and replacing cast iron pipes under the house… having been stung before, we wanted another estimate just to make sure we were making an informed decision. The prior estimates went up to $21,000!
Bill Howe sent us an amazing veteran plumber, Dashawn and his co- worker Anthony. Dashawn did a thorough check of the problem, explained what he thought was needed … he did a final check and we were able to see for ourselves what was the problem. He recommended a complete cleaning to de-scale the pipes, and not the major work we dreaded. Thanks to his solid analysis and patience in making sure we saw what he saw, the issue was resolved completely, and saved us thousands of unnecessary work. None of the other estimates included the cleaning; only the major repairs. Thanks to Dashawn’s knowledge, professionalism and honesty, we’re Bill Howe customers.

August 2019

Plumbing

What Carolyn Housman says about us

This was our second excellent experience with Bill Howe. We had a blocked kitchen sink drain 8/5. I was able to get a same day appointment which is AMAZING. Person on phone was very courteous and set me up right away. Tony arrived at the house (called me 30 minutes out so I was able to be ready). He diagnosed the issue (blocked drain, not the garbage compactor) and was able to snake it and ran the water for 10 minutes to be sure the drains were clear. He cleaned up everything and you would not have known he was even there. Thank-you Tony and Bill Howe, you always know how.

August 2019

Plumbing

What Ed Gohlich says about us

Cory was our technician on this job. We had a time sensitive repair issue and Bill Howe understood and assisted with getting the job done quickly.
Cory was on time to start the job and finished it quickly. Upon his leaving our home he’s was courteous, very knowledgeable, explaining what the problem was and how he fixed it. Very good communication and this is the way it’s has always been when we use Bill Howe plumbing.
Great company to work with.
Thanks Cory.
Ed

August 2019

Heating & Cooling

What Eric says about us

I had a shower that would not drain. The employee arrived on time and fixed the problem quickly and effectively at a very fair price. I was very happy with everything. Thank you and I highly recommend your plumbing service.

January 2019

Plumbing

What Bridgett says about us

I am extremely happy with the service we received from Bill Howe Plumbing. We were given an incorrect diagnosis of our main sewer line from another vendor, but Bill Howe’s servicemen came out for a second opinion, correctly diagnosed our problem and resolved our back up issues. We will continue to use Bill Howe for all our future plumbing needs!

Thank you Bill Howe Plumbing.

July 2019

Plumbing