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June Award Winners Announced at Bill Howe!
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Awards 07/14/16

June Award Winners Announced at Bill Howe!

At the Bill Howe Family of Companies, we believe in routinely recognizing our team for their excellence in service and highlighting their achievements. When they are valued, we know they in turn take care of you, our customer!

That’s why we present four awards at every company meeting held once each month. At our July meeting, we were so pleased to present the following team as our June Award Winners: Brian Rice, R.J. Bolas, Samuel Ramirez, and a team of thee San Diego water damage specialists: Carlos Sandoval, George Rivera, and Juan Santacruz.

Brian Rice, San Diego Plumber, Bill Howe

Brian Rice, June Above & Beyond Award Winner

Brian Rice began his career with Bill Howe as an office assistant and after training and being promoted to his own truck, he has spent his time to become a master plumber in San Diego. For the past year, he has also been one of Bill Howe’s Team Leaders in the plumbing division and leading his team to a record improvement in online reviews, event participation and arrival times. He is the June recipient of the Above and Beyond Award for his amazing efforts in June, as well as his leading the Bill Howe Volunteer team at the monthly San Diego Food Bank volunteer night.

Our Customer Service Award for June is R.J. Bolas. He was one of the first plumbers to graduate from the San Diego Plumbing Heating Cooling Contractors Academy in its inaugural year (2012) and an outstanding representative for the company. In June, R.J. was faced with a challenging job that he was able to expertly solve. He saved our customer with professionalism, and she shared with us that he is “the best plumber” she has had. We are proud to honor his excellent customer care!

The Leading by Example Award embodies the Bill Howe Way. We truly have the best team in San Diego, and our June winner is form the heating & air division. Samuel Ramirez was recently promoted to a Lead Installer continually demonstrating his expertise and adherence to our high standards of professionalism and ethics. We are proud to award him the June LBE Award and even more excited to have him as a dedicated Bill Howe team member.

Restoration-Our job Excellence Award is typically one of the more difficult to choose, as we have so many submissions each month. Our team of plumbers, water damage specialists, and HVAC technicians are proud of their work and for good reason. For June, we are proud to recognize three of our water damage team for the perfect job on a tricky mold situation. Carlos Sandoval, George Rivera, and Juan Santacruz worked extremely hard to meet the needs of our customer and mitigate water damage in order to restore their property quickly. There were many different people involved, and Carlos as the Project Manager, delivered the highest level of communication throughout the seven-day process. They also ensured all safety standards were met and gave our customers the best experience.

You can count on the trained professionals at Bill Howe. Whether you need heating & air, water damage mitigation or plumbing in San Diego, you know who to call! Call 1-800 Bill Howe (245-5469) today and request one of our award winning team members!

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Service for new garbage disposal. My ancient garbage disposal quit working, went online to get Bill Howe’s number, immediately received and accepted chat to describe my needs. Prompt call back to schedule an appointment, service tech Allen was out same morning, which was important to fit my work schedule. Job estimate was clear, work done fully to my expectations, area left clean, and price was very fair.
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I have been using Bill Howe since the late 1980’s, their service has always been excellent, plumbing, heating and restoration. I am most impressed by the integrity of their employees, not only do they know their work/skill, they do not waste time, they are so efficient, they are so helpful and they are a true “service”!

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Bill Howe never fails us! We had a drain overflow, and Scott came (on a Saturday) to look at it and offer solution. He was punctual, professional, and extremely helpful. I should also praise the main office for always being helpful and always finding solutions. Very grateful to have you in San Diego!

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Cory was our technician on this job. We had a time sensitive repair issue and Bill Howe understood and assisted with getting the job done quickly.
Cory was on time to start the job and finished it quickly. Upon his leaving our home he’s was courteous, very knowledgeable, explaining what the problem was and how he fixed it. Very good communication and this is the way it’s has always been when we use Bill Howe plumbing.
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I had a shower that would not drain. The employee arrived on time and fixed the problem quickly and effectively at a very fair price. I was very happy with everything. Thank you and I highly recommend your plumbing service.

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I am extremely happy with the service we received from Bill Howe Plumbing. We were given an incorrect diagnosis of our main sewer line from another vendor, but Bill Howe’s servicemen came out for a second opinion, correctly diagnosed our problem and resolved our back up issues. We will continue to use Bill Howe for all our future plumbing needs!

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