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Driving Safety Comes First at Bill Howe
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Awards 08/8/17

Driving Safety Comes First at Bill Howe

Bill Howe Creates Advanced Onboarding Driving Program for New Employees
Award winning San Diego Plumbing Company continues to initiate advanced training for drivers

August 1, 2017 San Diego, Calif. – Bill Howe started his San Diego plumbing company in 1980 with just one truck. In the past 37 years, he has grown the company into one of the largest family-owned and operated companies serving the community in plumbing, heating & air, and restoration & flood remediation with over 175 employees across their three divisions. In 2016, they were chosen as San Diego’s Best Plumbers, HVAC company, and Contractor by the Union Tribune Readers Poll.

Since his first hire, Bill Howe has focused on safety and training within the company. The company has a long history with the San Diego Plumbing-Heating-Cooling-Contractors Association and Academy (PHCC-SD) where they send their plumbers through the 4-year Journeyman Program, and they are proponents of all plumbers having the proper training and license to ensure safety and the highest level of care for their customers.

They also have a rigorous safety training schedule that is mandatory for every field employee and they have implemented safety inspections for every field employee each month. In addition to plumbing education and training, the company has also implemented an onboarding driving program for all drivers ensuring that they begin employment with an experience that establishes safety, expectations, and creates connections.

The Advanced Onboarding Driving Program is the first step before a new driver is given the keys to a Bill Howe vehicle. The Risk Manager has the opportunity to set up the basic expectations for safety, company policies while promoting communication between management and the drivers. From the beginning, it is important to set up the connection and family environment that Bill Howe has created in the company; this makes the new driver feel welcomed from the very beginning. It also sets up procedures for driving policies including what will happen in the event of a violation.

In addition to the onboarding driving process, each driver is monitored with a telematics device measuring efficiency and driving habits, with all reporting going to division managers and the owners. Each year, the company invites the California Highway Patrol to present on new laws, distracted driving, and they address any driving feedback from the community immediately. “Safety in our community is a top priority for our company,” said Tina Howe Vice President of Bill Howe Family of Companies.

“The Bill Howe Driving Program builds our family connection from the very beginning and establishes trust among the community and our employees,” said Rhett Wheeler, Risk Manager, Bill Howe Family of Companies. “It also allows us the opportunity to instill the highest standards of safety for our team while they are driving in our community.”

For more information about San Diego’s Best Plumbers or other services offered, visit www.billhowe.com, or to speak with Bill or Tina Howe regarding this announcement, contact Bill Howe Marketing Director, Julie Riddle at [email protected]

About Bill Howe Family of Companies

Bill Howe Family of Companies is comprised of Bill Howe Family of Companies, Inc.; Bill Howe Heating & Air Conditioning, Inc.; Bill Howe Restoration & Flood Services, Inc. The family-owned and operated company began in 1980 with the plumbing division and has grown into San Diego County’s largest low-cost one-stop-shop for service, repairs and installation, offering both residential and commercial services. 9085 Aero Drive, Suite B, San Diego CA 92123. Call 1-800-BILL-HOWE because We Know Howe!




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What Joel C says about us

Very Satisfied. Michael is always on time, Michael has been doing all of the plumbing related to our remodel. He always does exactly what he commits to do within the estimated cost. He keeps me informed if any wrinkles pop up, and his plumbing skills are excellent as we have had no problems or issues arise after he has left. Very professional! Highly recommend.

August 2019


What Rick M says about us

We had other companies come out for estimates on what was considered a major job with jackhammers and replacing cast iron pipes under the house… having been stung before, we wanted another estimate just to make sure we were making an informed decision. The prior estimates went up to $21,000!
Bill Howe sent us an amazing veteran plumber, Dashawn and his co- worker Anthony. Dashawn did a thorough check of the problem, explained what he thought was needed … he did a final check and we were able to see for ourselves what was the problem. He recommended a complete cleaning to de-scale the pipes, and not the major work we dreaded. Thanks to his solid analysis and patience in making sure we saw what he saw, the issue was resolved completely, and saved us thousands of unnecessary work. None of the other estimates included the cleaning; only the major repairs. Thanks to Dashawn’s knowledge, professionalism and honesty, we’re Bill Howe customers.

August 2019


What Carolyn Housman says about us

This was our second excellent experience with Bill Howe. We had a blocked kitchen sink drain 8/5. I was able to get a same day appointment which is AMAZING. Person on phone was very courteous and set me up right away. Tony arrived at the house (called me 30 minutes out so I was able to be ready). He diagnosed the issue (blocked drain, not the garbage compactor) and was able to snake it and ran the water for 10 minutes to be sure the drains were clear. He cleaned up everything and you would not have known he was even there. Thank-you Tony and Bill Howe, you always know how.

August 2019


What Ed Gohlich says about us

Cory was our technician on this job. We had a time sensitive repair issue and Bill Howe understood and assisted with getting the job done quickly.
Cory was on time to start the job and finished it quickly. Upon his leaving our home he’s was courteous, very knowledgeable, explaining what the problem was and how he fixed it. Very good communication and this is the way it’s has always been when we use Bill Howe plumbing.
Great company to work with.
Thanks Cory.

August 2019

Heating & Cooling

What Eric says about us

I had a shower that would not drain. The employee arrived on time and fixed the problem quickly and effectively at a very fair price. I was very happy with everything. Thank you and I highly recommend your plumbing service.

January 2019


What Bridgett says about us

I am extremely happy with the service we received from Bill Howe Plumbing. We were given an incorrect diagnosis of our main sewer line from another vendor, but Bill Howe’s servicemen came out for a second opinion, correctly diagnosed our problem and resolved our back up issues. We will continue to use Bill Howe for all our future plumbing needs!

Thank you Bill Howe Plumbing.

July 2019