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Bill Howe’s Integrity Captured in Winning Scholarship Essay at 2015 BBB Torch Award Ceremony!
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Awards 12/15/15

Bill Howe’s Integrity Captured in Winning Scholarship Essay at 2015 BBB Torch Award Ceremony!

Every year, the Better Business Bureau holds an award ceremony for marketplace ethics. It is open to companies in San Diego with a range of sizes including 1-10 employees, 11-49, and 100-249. The judges choose winners and finalists in each category based on criteria in management practices, marketing and communication, industry reputation, and community involvement to name a few. The Bill Howe Family of companies has submitted for the award since 2010, and has been recognized as a finalist multiple years in a row.

The BBB Torch Award is sponsored by Sycuan Casino and together they present five scholarships to San Diego students through an essay contest centered on integrity and ethics in business. The grand prize scholarship winner at the 2015 BBB Torch Award Ceremony wrote her essay about something near and dear to Bill Howe, plumbing ethics in San Diego.

The winning essayist wrote about her mother’s personal experience at finding a plumber to install a new water heater after the old one flooded unexpectedly. Her mother had not had to deal with water heater replacement before, and was faced with the challenge of finding a company that would do the job right, with professionalism, and for a fair and honest price. If you find yourself in a similar situation, we wrote about a few key traits you should for when choosing a plumber in a previous blog post.

She wrote about her mother’s experience from contacting companies and choosing the right contractor. Her mother made her decision based on the first phone call where she spoke with a customer representative, who answered her questions, offered a free phone quote and convenient scheduling. The San Diego plumber who came to give an estimate also communicated with her about pricing and job details, so that she knew exactly what she was paying for and she hired him immediately.

From start to finish, her experience with the San Diego plumber was honest and transparent. As we listened to her read her winning essay, we were intrigued by how well she explained the perfect plumbing service. As part of the PHCC in San Diego, in business for 35 years, and a 90 percent repeat customer base, we are proud to hear of such excellence in our industry, and to know that the perception of a plumber is becoming a positive one through reputable companies taking the lead and acting with integrity.

Of course, like us, you may be wondering who treated this woman so well and installed her water heater? It turns out, it was Bill Howe, although we aren’t surprised! Since 1980, we have hired only the best employees, paid for their education, treated our customers in San Diego like our own family, and provided the best customer experience. As she was reading her essay, we didn’t know it was our company, and it was such a wonderful moment when she exclaimed how thankful she was after the ceremony. To know that we are succeeding in our goals is a priceless experience.

So if you’re in the market for a new water heater, you know you will get only the best from a professional San Diego plumber at Bill Howe. Call 1-800-Bill Howe (245-5469) today!

 

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What Joel C says about us

Very Satisfied. Michael is always on time, Michael has been doing all of the plumbing related to our remodel. He always does exactly what he commits to do within the estimated cost. He keeps me informed if any wrinkles pop up, and his plumbing skills are excellent as we have had no problems or issues arise after he has left. Very professional! Highly recommend.

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What Rick M says about us

We had other companies come out for estimates on what was considered a major job with jackhammers and replacing cast iron pipes under the house… having been stung before, we wanted another estimate just to make sure we were making an informed decision. The prior estimates went up to $21,000!
Bill Howe sent us an amazing veteran plumber, Dashawn and his co- worker Anthony. Dashawn did a thorough check of the problem, explained what he thought was needed … he did a final check and we were able to see for ourselves what was the problem. He recommended a complete cleaning to de-scale the pipes, and not the major work we dreaded. Thanks to his solid analysis and patience in making sure we saw what he saw, the issue was resolved completely, and saved us thousands of unnecessary work. None of the other estimates included the cleaning; only the major repairs. Thanks to Dashawn’s knowledge, professionalism and honesty, we’re Bill Howe customers.

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What Carolyn Housman says about us

This was our second excellent experience with Bill Howe. We had a blocked kitchen sink drain 8/5. I was able to get a same day appointment which is AMAZING. Person on phone was very courteous and set me up right away. Tony arrived at the house (called me 30 minutes out so I was able to be ready). He diagnosed the issue (blocked drain, not the garbage compactor) and was able to snake it and ran the water for 10 minutes to be sure the drains were clear. He cleaned up everything and you would not have known he was even there. Thank-you Tony and Bill Howe, you always know how.

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What Ed Gohlich says about us

Cory was our technician on this job. We had a time sensitive repair issue and Bill Howe understood and assisted with getting the job done quickly.
Cory was on time to start the job and finished it quickly. Upon his leaving our home he’s was courteous, very knowledgeable, explaining what the problem was and how he fixed it. Very good communication and this is the way it’s has always been when we use Bill Howe plumbing.
Great company to work with.
Thanks Cory.
Ed

August 2019

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What Eric says about us

I had a shower that would not drain. The employee arrived on time and fixed the problem quickly and effectively at a very fair price. I was very happy with everything. Thank you and I highly recommend your plumbing service.

January 2019

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What Bridgett says about us

I am extremely happy with the service we received from Bill Howe Plumbing. We were given an incorrect diagnosis of our main sewer line from another vendor, but Bill Howe’s servicemen came out for a second opinion, correctly diagnosed our problem and resolved our back up issues. We will continue to use Bill Howe for all our future plumbing needs!

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