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Bill Howe Promotes Five San Diego Plumbers to Team Leaders
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Plumbing 05/29/14

Bill Howe Promotes Five San Diego Plumbers to Team Leaders

Well-known San Diego plumbing company created five new positions in the plumbing division in 2014

May 28, 2014 San Diego, Calif. – Bill Howe Family of Companies has become one of the largest family-owned and operated companies offering San Diego expert services in plumbing, heating & air conditioning and restoration & flood remediation. Part of the success of the well-established company has been the caliber of employee, owner, Bill Howe hires in San Diego. Plumbers, heating & air conditioning technicians and restoration specialists must all complete extensive training and continue to educate themselves on their trade. To ensure training is a high priority, the Bill Howe Family of Companies will pay for all employees that wish to join the Plumbing-Heating-Cooling-Contractors two year HVAC school or four year Journeyman program.

Five veteran plumbing professionals in the San Diego company were recently promoted to Team Leaders. The Team Leader position is a new creation in 2014 meant to assist the growing company in day-to-day operations creating a clear flow of communication and efficiency within the plumbing division.  “Although we remain a small family-owned business in how we care for our customers, we are growing and wanted to ensure that we continue that same level of care within the company,” said Amber Baynard, Human Resources Manager for the Bill Howe Family of Companies. Each Team Leader has approximately 15 employees on their team and are directly responsible for helping them to meet the expectations of the company’s policies and standards such as arrival times, truck maintenance, appearance, training and education, and company morale.

bill howe plumbign team leadersThe Team Leaders meet one on one with each employee as well as a group bi-monthly. They also help to bridge communication gaps between technician and dispatcher to create a cohesive team unit, which ultimately benefits the customer and eliminates errors. The five Team Leaders, Brain Rice, Edgar Godinez, Jorge Kahle, Nate Thorsen and Luis Mascareno, have been with Bill Howe for between 5 and 12 years as premiere San Diego plumbers, and earned this position through rigorous training, a grueling interview process that had over 20 applicants, and a dedication to making a better Bill Howe Family of Companies.

“In addition to education and training, part of our commitment to our valued customers, is to create an efficient and dedicated group of employees,” said Tina Howe, Vice President of the Bill Howe Family of Companies. “Having five dedicated team leaders will help to establish the most efficient and cohesive team. Each team now has a direct line of communication and someone who will help them to uphold the high standards we have set at Bill Howe.”

For more information about the Bill Howe Family of Companies, visit www.billhowe.com, or to speak with Bill or Tina Howe regarding this announcement, contact Bill Howe Marketing Director, Julie Riddle at [email protected]

About Bill Howe Family of Companies

Bill Howe Family of Companies is comprised of Bill Howe Plumbing, Inc.; Bill Howe Heating & Air Conditioning, Inc.; Bill Howe Restoration & Flood Services, Inc. The family-owned and operated company began in 1980 with the plumbing division and has grown into San Diego County’s largest low-cost one-stop-shop for service, repairs and installation, offering both residential and commercial services. 9085 Aero Drive, Suite B, San Diego CA 92123. Call 1-800-BILL-HOWE because We Know Howe!

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What David says about us

Service for new garbage disposal. My ancient garbage disposal quit working, went online to get Bill Howe’s number, immediately received and accepted chat to describe my needs. Prompt call back to schedule an appointment, service tech Allen was out same morning, which was important to fit my work schedule. Job estimate was clear, work done fully to my expectations, area left clean, and price was very fair.
I was not surprised — I have used Bill Howe plumbers for several other tasks in the past. I have always found their staff to be helpful, attentive, and the plumbers very courteous and capable.

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What Michelle says about us

I have been using Bill Howe since the late 1980’s, their service has always been excellent, plumbing, heating and restoration. I am most impressed by the integrity of their employees, not only do they know their work/skill, they do not waste time, they are so efficient, they are so helpful and they are a true “service”!

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What Mira says about us

Bill Howe never fails us! We had a drain overflow, and Scott came (on a Saturday) to look at it and offer solution. He was punctual, professional, and extremely helpful. I should also praise the main office for always being helpful and always finding solutions. Very grateful to have you in San Diego!

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Cory was our technician on this job. We had a time sensitive repair issue and Bill Howe understood and assisted with getting the job done quickly.
Cory was on time to start the job and finished it quickly. Upon his leaving our home he’s was courteous, very knowledgeable, explaining what the problem was and how he fixed it. Very good communication and this is the way it’s has always been when we use Bill Howe plumbing.
Great company to work with.
Thanks Cory.
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I had a shower that would not drain. The employee arrived on time and fixed the problem quickly and effectively at a very fair price. I was very happy with everything. Thank you and I highly recommend your plumbing service.

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What Bridgett says about us

I am extremely happy with the service we received from Bill Howe Plumbing. We were given an incorrect diagnosis of our main sewer line from another vendor, but Bill Howe’s servicemen came out for a second opinion, correctly diagnosed our problem and resolved our back up issues. We will continue to use Bill Howe for all our future plumbing needs!

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