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Bill Howe Promotes Five San Diego Plumbers to Team Leaders
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Plumbing 05/29/14

Bill Howe Promotes Five San Diego Plumbers to Team Leaders

Well-known San Diego plumbing company created five new positions in the plumbing division in 2014

May 28, 2014 San Diego, Calif. – Bill Howe Family of Companies has become one of the largest family-owned and operated companies offering San Diego expert services in plumbing, heating & air conditioning and restoration & flood remediation. Part of the success of the well-established company has been the caliber of employee, owner, Bill Howe hires in San Diego. Plumbers, heating & air conditioning technicians and restoration specialists must all complete extensive training and continue to educate themselves on their trade. To ensure training is a high priority, the Bill Howe Family of Companies will pay for all employees that wish to join the Plumbing-Heating-Cooling-Contractors two year HVAC school or four year Journeyman program.

Five veteran plumbing professionals in the San Diego company were recently promoted to Team Leaders. The Team Leader position is a new creation in 2014 meant to assist the growing company in day-to-day operations creating a clear flow of communication and efficiency within the plumbing division.  “Although we remain a small family-owned business in how we care for our customers, we are growing and wanted to ensure that we continue that same level of care within the company,” said Amber Baynard, Human Resources Manager for the Bill Howe Family of Companies. Each Team Leader has approximately 15 employees on their team and are directly responsible for helping them to meet the expectations of the company’s policies and standards such as arrival times, truck maintenance, appearance, training and education, and company morale.

bill howe plumbign team leadersThe Team Leaders meet one on one with each employee as well as a group bi-monthly. They also help to bridge communication gaps between technician and dispatcher to create a cohesive team unit, which ultimately benefits the customer and eliminates errors. The five Team Leaders, Brain Rice, Edgar Godinez, Jorge Kahle, Nate Thorsen and Luis Mascareno, have been with Bill Howe for between 5 and 12 years as premiere San Diego plumbers, and earned this position through rigorous training, a grueling interview process that had over 20 applicants, and a dedication to making a better Bill Howe Family of Companies.

“In addition to education and training, part of our commitment to our valued customers, is to create an efficient and dedicated group of employees,” said Tina Howe, Vice President of the Bill Howe Family of Companies. “Having five dedicated team leaders will help to establish the most efficient and cohesive team. Each team now has a direct line of communication and someone who will help them to uphold the high standards we have set at Bill Howe.”

For more information about the Bill Howe Family of Companies, visit www.billhowe.com, or to speak with Bill or Tina Howe regarding this announcement, contact Bill Howe Marketing Director, Julie Riddle at [email protected]

About Bill Howe Family of Companies

Bill Howe Family of Companies is comprised of Bill Howe Plumbing, Inc.; Bill Howe Heating & Air Conditioning, Inc.; Bill Howe Restoration & Flood Services, Inc. The family-owned and operated company began in 1980 with the plumbing division and has grown into San Diego County’s largest low-cost one-stop-shop for service, repairs and installation, offering both residential and commercial services. 9085 Aero Drive, Suite B, San Diego CA 92123. Call 1-800-BILL-HOWE because We Know Howe!

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What Joel C says about us

Very Satisfied. Michael is always on time, Michael has been doing all of the plumbing related to our remodel. He always does exactly what he commits to do within the estimated cost. He keeps me informed if any wrinkles pop up, and his plumbing skills are excellent as we have had no problems or issues arise after he has left. Very professional! Highly recommend.

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We had other companies come out for estimates on what was considered a major job with jackhammers and replacing cast iron pipes under the house… having been stung before, we wanted another estimate just to make sure we were making an informed decision. The prior estimates went up to $21,000!
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This was our second excellent experience with Bill Howe. We had a blocked kitchen sink drain 8/5. I was able to get a same day appointment which is AMAZING. Person on phone was very courteous and set me up right away. Tony arrived at the house (called me 30 minutes out so I was able to be ready). He diagnosed the issue (blocked drain, not the garbage compactor) and was able to snake it and ran the water for 10 minutes to be sure the drains were clear. He cleaned up everything and you would not have known he was even there. Thank-you Tony and Bill Howe, you always know how.

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I had a shower that would not drain. The employee arrived on time and fixed the problem quickly and effectively at a very fair price. I was very happy with everything. Thank you and I highly recommend your plumbing service.

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