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Bill Howe Family of Companies Named as Finalist in 2014 BBB Torch Award for Marketplace Ethics
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Awards 12/8/14

Bill Howe Family of Companies Named as Finalist in 2014 BBB Torch Award for Marketplace Ethics

San Diego plumber receives recognition for industry ethics for fourth consecutive year

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December 8, 2014 San Diego, Calif. – Bill Howe Plumbing has a distinguished history of offering the best in services for San Diego plumbing, heating and air conditioning, and restoration and flood customers. They have led the industry in community outreach, customer service excellence and ethics for 35 years and have numerous recognitions to show for their hard work. For the fourth consecutive year, the Bill Howe Family of Companies has received recognition from the San Diego Better Business Bureau at the annual Torch Award for Marketplace Ethics.

The BBB Torch Awards for Market place Ethics is in its 17th year and the ceremony was held on December 2, 2014 at the Town & Country Resort in Mission Valley in San Diego. Plumber and businessman, Bill Howe and his wife Tina were in attendance with their two daughters (prominent leaders in the San Diego plumbing company), operations Manager, General Manager and Marketing Director.  The keynote speaker, Ingrid Croce, delivered an illuminating speech about determination in the face of adversity and the power in fighting for what you want and believe, even when faced with people whose integrity is compromised.

The Torch Award honors companies that make a priority in their daily operations, commitment to ethical practices, integrity and support of the San Diego marketplace.  To be considered for the award, companies must compile a nomination that illustrates their commitment to ethics in categories including management practices, community and stakeholder relations, communications and marketing practices, and industry reputation. A panel of judges reviews the submissions and grades each category on a scale of 1-10. There were two finalists and one winner in the medium category (100-249 employees) in which Bill Howe Family of Companies was chosen. All three companies exhibit the best in San Diego plumbing, heating & air conditioning and remain committed to raising the bar for their industry and community.

“Compiling our award nomination is a reward in itself,” said Tina Howe, Vice President of the Bill Howe Family of Companies. “By revisiting our policies, success and failures, and our commitment to our mission, we are able to improve daily operations. WE are also able to continue to ensure that we are living up to our responsibility to our employees, customers and community.”

The Bill Howe Family of Companies was recognized for their excellence and continued commitment to improving their company and industry to care for their customers in San Diego. They spend a great deal of resources to improve their craft, customer service, and community involvement and their multiple awards in the community are evidence of their great success.

For more information about the Bill Howe Family of Companies, visit www.billhowe.com, or to speak with Bill or Tina Howe regarding this announcement, contact Bill Howe Marketing Director, Julie Riddle at [email protected]

About Bill Howe Family of Companies

Bill Howe Family of Companies is comprised of Bill Howe Plumbing, Inc.; Bill Howe Heating & Air Conditioning, Inc.; Bill Howe Restoration & Flood Services, Inc. The family-owned and operated company began in 1980 with the plumbing division and has grown into San Diego County’s largest low-cost one-stop-shop for service, repairs and installation, offering both residential and commercial services. 9085 Aero Drive, Suite B, San Diego CA 92123. Call 1-800-BILL-HOWE because We Know Howe!

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Very Satisfied. Michael is always on time, Michael has been doing all of the plumbing related to our remodel. He always does exactly what he commits to do within the estimated cost. He keeps me informed if any wrinkles pop up, and his plumbing skills are excellent as we have had no problems or issues arise after he has left. Very professional! Highly recommend.

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We had other companies come out for estimates on what was considered a major job with jackhammers and replacing cast iron pipes under the house… having been stung before, we wanted another estimate just to make sure we were making an informed decision. The prior estimates went up to $21,000!
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This was our second excellent experience with Bill Howe. We had a blocked kitchen sink drain 8/5. I was able to get a same day appointment which is AMAZING. Person on phone was very courteous and set me up right away. Tony arrived at the house (called me 30 minutes out so I was able to be ready). He diagnosed the issue (blocked drain, not the garbage compactor) and was able to snake it and ran the water for 10 minutes to be sure the drains were clear. He cleaned up everything and you would not have known he was even there. Thank-you Tony and Bill Howe, you always know how.

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Cory was our technician on this job. We had a time sensitive repair issue and Bill Howe understood and assisted with getting the job done quickly.
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I had a shower that would not drain. The employee arrived on time and fixed the problem quickly and effectively at a very fair price. I was very happy with everything. Thank you and I highly recommend your plumbing service.

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I am extremely happy with the service we received from Bill Howe Plumbing. We were given an incorrect diagnosis of our main sewer line from another vendor, but Bill Howe’s servicemen came out for a second opinion, correctly diagnosed our problem and resolved our back up issues. We will continue to use Bill Howe for all our future plumbing needs!

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