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April Excellence Applauded at Bill Howe
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Awards 05/13/16

April Excellence Applauded at Bill Howe

Each month, Bill Howe Family of Companies recognizes outstanding individuals within the company. The awards presented highlight employees for customer service, going above and beyond, leading by example and excellence on the job. At the May company meeting, we were proud to honor Miguel Rodriguez, Raul Miranda, Daniel Heinz, and Mike Lacey.

Raul Miranda_PlumbingRaul Miranda was honored as the Above & Beyond award winner for April. He recently celebrated 10 years as one of Bill Howe’s San Diego plumber, and his likeness is on our wall as the perfect representation of what our techs should be. He is knowledgeable, expert at his craft, and receives nothing but accolades form customers and his peers.





Our Customer Service winner for April is Miguel Rodriguez. He is an outstanding plumber and recent hire to Bill Howe, but has proven to be an asset to our family owned San Diego company. He received the April Award for his service with a very challenging job with the highest expectations form his customer. Below, we have added an expert from our customer’s email:

“Normally when I contact you we’ve had some type of issue with the job performed by one of your techs. I actually wanted to compliment a job well done yesterday by a very good tech who actually took the time not only to do his job, but do it well. He came out to fix a leak in a 1″ return line for a water heater for a 20-unit building. I had mentioned and he had noticed as well all of the repairs that had been completed to the existing lines because of all the 90 degree turns that had developed leaks due to old age and just the pressure on the lines because of two recirc pumps. Basically the plumbing looked like a jig saw set that had been through a war. I had asked Miguel if there was anything that could be done to clean up the mess. He said to give him a couple hours to make the repair on the leak and we would go from there. By the time I had come back he had resolved the leak issue and developed a game plan to resolve the jig saw plumbing and had pretty much completed the work. He took ownership of the issue and was determined to resolve it which I can honestly say nobody in the past even cared to do. I would just like to let you guys know he is a definite asset to your company and should be commended for a job well done.”

Mike Lacey is the Excellence winner for April, and would be a prime candidate for this award for every month. He is a PHCC San Diego Academy Journeyman plumber, and one of the experts in high rise drain repair at Bill Howe.

We choose one employee each month for the Leading by Example award. This honor goes to an employee who sets the bar for the company. Our winner for April is Daniel Heinz. He is one of our san Diego air conditioning experts and recently promoted to HVAC Field Supervisor. He demonstrates excellence in all he does and is the embodiment of the bill Howe Way.

Don’t forget, when you call 1-800-Bill Howe (245-5469), you can request any one of our star plumbers and/or air conditioning specialists. We have the highest trained technicians and are available 24/7.


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What David says about us

Service for new garbage disposal. My ancient garbage disposal quit working, went online to get Bill Howe’s number, immediately received and accepted chat to describe my needs. Prompt call back to schedule an appointment, service tech Allen was out same morning, which was important to fit my work schedule. Job estimate was clear, work done fully to my expectations, area left clean, and price was very fair.
I was not surprised — I have used Bill Howe plumbers for several other tasks in the past. I have always found their staff to be helpful, attentive, and the plumbers very courteous and capable.

January 2020


What Michelle says about us

I have been using Bill Howe since the late 1980’s, their service has always been excellent, plumbing, heating and restoration. I am most impressed by the integrity of their employees, not only do they know their work/skill, they do not waste time, they are so efficient, they are so helpful and they are a true “service”!

February 2020


What Mira says about us

Bill Howe never fails us! We had a drain overflow, and Scott came (on a Saturday) to look at it and offer solution. He was punctual, professional, and extremely helpful. I should also praise the main office for always being helpful and always finding solutions. Very grateful to have you in San Diego!

February 2020

Restoration & Flood

What Ed Gohlich says about us

Cory was our technician on this job. We had a time sensitive repair issue and Bill Howe understood and assisted with getting the job done quickly.
Cory was on time to start the job and finished it quickly. Upon his leaving our home he’s was courteous, very knowledgeable, explaining what the problem was and how he fixed it. Very good communication and this is the way it’s has always been when we use Bill Howe plumbing.
Great company to work with.
Thanks Cory.

August 2019

Heating & Cooling

What Eric says about us

I had a shower that would not drain. The employee arrived on time and fixed the problem quickly and effectively at a very fair price. I was very happy with everything. Thank you and I highly recommend your plumbing service.

January 2019


What Bridgett says about us

I am extremely happy with the service we received from Bill Howe Plumbing. We were given an incorrect diagnosis of our main sewer line from another vendor, but Bill Howe’s servicemen came out for a second opinion, correctly diagnosed our problem and resolved our back up issues. We will continue to use Bill Howe for all our future plumbing needs!

Thank you Bill Howe Plumbing.

July 2019