I live in a condo complex with 30 units. Pipes were leaking from my area in the basement/garage off and on. Juan came to inspect my plumbing in the kitchen, bathrooms, and washing machine to determine where the problem originated. He was very thorough and took the time to explain how the different areas of plumbing problems could be found, and luckily for me my plumbing was secure. He detected no leaks on my level, but did suggest a company that would be able to investigate a possible problem within the walls I might consider. I definitely had a very good experience.