I needed to have emergency work done on a Sunday. When I contacted Howe, I was connected to a very professional answering service who said that a Technician would contact me shortly. Within five minutes Jason contacted me. Jason reviewed the repair item and gave me the price. After agreeing that I wanted him to do the work, he let me know when he would arrive. Jason was punctual, courteous, professional and got right to work. Jason was knowlegable and worked quickly to make the repair, answering my questions as he worked. Excellent job Jason! I am sold on Howe Plumbing.