Victor D. Laidlaw
The service tech called prior to arrival, arrived as notified and promptly and efficiently solved the problem. Took less than 20 minutes, paid and left. Easy as could be. Particularly, since I spent more than 3 hours attempting to snake the drain from the roof and was unsuccessful. Having the right tools and knowledge made the task a quick and simple one.
The only area needing improvement is I did not receive the email invoice but upon calling your customer service line today, your representative sent one of promptly.
Thank you Bill Howe Plumbing