This is Travis with LWP Group in San Diego, CA. This past Labor Day weekend, we had an emergency plumbing backup at one of our properties. As our regular plumber was away for the weekend, I called into Bill Howe and was told a technician would get in contact with me shortly.
Patrick and John responded to the emergency call and showed up onsite very quickly. They called me to inform me we had a broken pipe underneath the ground and, despite it being a holiday weekend, they worked through the night until 4am to try and resolve.
The job ended up being a significant one and we had to have Patrick and John return the next day to complete an underground pipe replacement. Patrick and John were both professional, communicative and. highly skilled. They handled everything for us over Labor Day weekend and left our residents happy. They were, additionally, a pleasure to personally work with and explained everything very clearly from start to finish.
I have nothing but great things to say about Patrick and John. They are fantastic representatives for your company and you are lucky to have them. I will call on them in the future and recommend them to associates.