This morning I called your company to schedule someone to come out and check my 11year old water heater. I was expecting to get an appointment in a week or so, but was pleasently surprised to get a same day appointment. My appointment window was from 1-4, and Pattric (428) was at my house right at 1! He made recommendations, as well as educated me on the different pieces and parts of my water heater. Sadly it was time for a replacement heater, but Pattric made the whole process virtually painless. He was quick, and super hard working. I couldn’t have asked for a better experience…and that is why I always come back to Bill Howe plumbing.