Had to have service on the weekend, and I was impressed by the prices for weekend plumbing! Our service technician, Brandon, was quick to diagnose and solve our drain issue. He was professional, friendly, and great answering our questions. From online assistance to phone chat to service, it was a perfect first time experience with this company. And– Brandon finished his other job sooner than our appointment time so he arrived not long after I made my appointment (long before the appointment window). It was nice to have a working drain so soon after contacting Bill Howe Plumbing!