I am a first time home owner… First night I move into my new condo, I have a plumbing problem. I called at 7:30 am on a Saturday and Rick Diamond called me back in minutes and was at my house a few hours later.
He was knowledgable, professional, and patient with me (since I know absolutely nothing about plumbing and this is my first place – I had alot of questions)
He scheduled an appointment for today to do the more extensive repairs that I needed and he just left. Again, he went above and beyond my expectations and patiently explained everything I needed to know.
I am looking into replacing my Central Heating and Air unit and have already scheduled to have an estimate with your company because of the excellent service that Rick provided.