Incredible customer service! I called at 7:30 in the evening for assistance with installing a new thermostat, within 5 min of my call, Mike Saborit, Tech #610, returned my call and helped me trouble shoot my issue over the phone!! And then the next morning he followed up, when he didn’t have too! So not only was the problem solved, Mike helped us save $250 by helping us over the phone! Was the perfect holiday present! 😉 Thanks again Bill Howe, we’ve used you guys for clogs, plumbing, and HVAC and you’ve been an incredible help every time! Thank you, thank you, thank you!!