Downtown high rise condo above me flooded my unit. Bill Howe remediation team Fidel & Cesar were exceptional. Estimator Luis was the epitome of professionalism, but reconstruction was stressing me out until I met project manager Jaime. Jaime listened to my concerns, was professional, calm, kind, and relentlessly thorough thru to completion. Jaime and the management team that supported him to resolve every last detail that troubled me were exceptional. My HOA routinely uses Bill Howe for plumbing, but this was my first experience with property/flood damage. Going forward my first call would be to Bill Howe/Jaime.