My disabled elderly mother’s tankless hot water tank decided to quit working on a Sunday. I called several plumbers who advertised they worked on Sundays but no one returned my calls. I called Bill Howe and the phone was answered by a person and not voice mail. Within a few minutes, the tech called me with an estimate of cost as well as an estimated time of arrival.
When Corey arrived, he assessed the situation and decided the original plan would not work but had an alternative. He left for a short time for equipment, returned and installed the new tankless water heater. He was finish within the amount of time he had promised and although the alternative was a bit more expensive, he stuck to the original promised price.
Corey was so friendly, polite, respectful and he definitely knew his stuff. If he didn’t already have a mother, I would adopt him! Bill Howe will always be my “go to” plumbing company in the future!