Had a blockage in my main sewer line, called my go to Bill Howe Plumbing and made an appointment. Dashawn called prior to his arrival, which I appreciated. When he got here introduced himself, I explained the problems I was encountering, he went to the bathroom where the problem was, did a few things and then went to the clean out on the side of the house and went to work. Dashawn was very professional, explained everything he was doing and why. When completed he showed me what he had gotten out of the drain and we tested the drain to make sure all was clear. He also gave me some options moving forward on things to do to help prevent clogs. During the entire visit Dashawn answered all my questions and ensured that I was completely satisfied. His plumbing skills and customer service EXCEEDED all expectations. Thank you Bill Howe for having such a great associate and please tell Dashawn THANK YOU for me, I really do appreciate all he did to solve my drain problem.