Matt was very professional and determined. He had to be a contortionist to get the job done but he was even tempered and pleasant regardless of how frustrating it must have been for him.
My only complaint was that when I offered my CC he pressed for a check. I told him I didn’t write checks but I could post a payment; with Bill Pay.
Then he offered to take my CC information.
Before he left he explained the service warranty and told me that if I had any problems with the installation at all he would be happy to come back and make it right.