Service was great as usual. Chad did a great job and when I heard a noise after he left I called your office and they caught him before he got to far and he returned to find that the original problem was a clicking noise which was just two pipes vibrating off each other. I couldn’t figure it out but his young ears identified it immediately. I really am very pleased ever since we started using Bill Howe for all our plumbing and HVAC needs. I have a serious lung problem and I am terribly affected by excess heat. Everyone has been helpful and truly understanding of my condition which says to me they really care about their customers like no other company I have ever had contact with. Thank you all from the phone operator to the plumbers, you guys a truly superlative. Thank you.