Scott Bonilla from Bill Howe came to our home for three jobs. One was a big projects that involved excavating a broken drain pipe and replacing it with a new one. The other jobs involved installing new angle stops and risers in two bathrooms and replacing the fill valve in one toilet. First, let me say that Bill Howe gave us an estimate for these jobs that was reasonable compared to the competition. More importantly, Hector provided first rate work, he was attentive to detail and courteous throughout the whole process. We were very impressed with the quality of his work and how attentive he was to COVID protocols throughout the whole job (the drain pipe job took three days). He’s a talented technician with an exceptional understanding of customer service and has made me a Bill Howe loyal from here on out.