We had out of town guests arriving to a bathroom with no hot water in the shower. Bill Howe staff was kind enough to get us a “same day” appointment and sent technician Miguel Rodriguez. Miguel was on time and quickly analyzed the problem, had the replacement part on his truck and within the hour we were back in business with hot water flowing through the house. Miguel was not only competent technically but was very professional in all regards. Additionally, Miguel was courteous and extremely comfortable discussing what the problem was and how to remedy.
Five Star Customer Service!!!