Our water heater quit last night. I called Bill Howe Plumbing and had an immediate and kind professional response with an appointment to replace and install a new water heater today! Isaiah arrived and installed a new water heater. He was so professional and kind and competent that I booked him to return later this week to fix one other plumbing issue for us. Excellent customer service and thoroughly excellent plumbing. I will always call Bill Howe Plumbing and will ask for Isaiah although I am sure if he is not available that their plumbers are all superb.