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Mark Dietter

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03/29/16

Mark Dietter

I own an old house which still had the original cast iron plumbing which finally gave out. The cast iron pipes were rusted through and I needed all the plumbing under the house replaced with ABS. I called Bill Howe because I have had good service from them in the past. They sent me journeyman plumber Pattric Nealey and his assistant Javier N. These guys got into the tight crawlspace under my house and gave me a well informed estimate. I ask a lot of questions and Pattric was always very courteous and explained things very clearly being sure to inform me off all my options.
They started work the next day removing all the old cast iron which was in horrible condition. The working conditions under the house were very confined and unpleasant. Many other plumbers wouldn’t even accept the job. Pattric and Javier were able to replace all the cast iron with ABS and re-plumbed my entire kitchen and a tub and sink in my hall bathroom. There were many unforeseen obstacles along the way, but they were able to improvise and overcame. Each day when they were finished working they were able to leave me with at least partial services so I could shower and use the toilet.
I’m not going to say the job was cheap, but if anything they undercharged me. In fact, the final price came WELL below the original estimate even though additional work was required due to unforeseen issues with the slope under the house. They even gave me a military discount!
Overall, I was extremely satisfied with the work of Pattric N. and Javier N. from Bill Howe Plumbing. I will most definitely be calling them with any plumbing or heating issues I have in the future.

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