Eric Schaidach responded to my call for a sewer replacement estimate from your company. Eric was pleasant, straight forward and knew his subject matter – in a word a Professional in his business. We reach an agreement on 8/6/13 to reline my sewer line. Due to no ones fault it had to be postponed until 9/11/13. The men assigned to the task were Brendon who met me with a smile and an out stretched hand. Followed by Jesus, both men immediately gave me confidence in the fact I had selected Bill Howe Plumbing. You see I had done a good deal of research on redoing my sewer line, even though Bill Howe came out #1 in my research, to me this was a relatively new way of doing the sewer line. They told me what they needed from me and immediately set to work. The cleaning of the line was straight forward enough and when I would come around periodically they immediately asked me if I had any procedural questions. This immediately made me feel more secure in my choice of plumber. My confidence grew from the beginning to the end of the three day project. When they closed out the project and were finished everything in their work area was as neat and clean as they found it and they did a darn good job on my new sewer line. When Eric and Brendon came out on 9/13/13 I knew why I selected Bill Howe Plumbing, two professionals went over the project from beginning to end with me. I couldn’t be happier for selecting Bill Howe Plumbing.