Martin came out over 2 days to replace a leaking kitchen faucet and counter water dispenser. Our existing faucet opening was not large enough to accommodate the newer faucet diameter and we needed to find a stone professional before he could complete the job. He also serviced our tankless water heater put in by Bill Howe a year ago. Over the 2 days of servicing our needs, Martin remained personal, professional, and responsive to our questions. He kept scrupulous note of his time spent to make sure we weren’t overcharged, and was communicative and solicitous of options on the faucets installation since I was concerned about the aesthetics and functionality of the new items. We’ve recently changed our plumbing calls to Bill Howe and have come to find them professional, reliable and reasonable for their work products.