Ken & Toni Grant
We again, today, received service from Bill Howe for A/C maintenance. It turned out that we needed new parts. Jeremy Girtain was our tech, and he was very professional , personable and conscientious. After discussing our concerns, Jeremy was patient and took time for explanation; he also gave us a discount! We also had opportunity to voice our concerns to supervisor, Mike Rief, he was respectful, friendly and listened; he received our suggestions and offered an additional discount! Now that’s what we call great customer service and FAMILY!!! THANK YOU JEREMY & MIKE & ESPECIALLY BILL HOWE!!!