Miguel of Bill Howe came by to unclog a very stubborn drain that had been worked on by a different drain company and given up on. He also installed a toto toilet in a different unit of ours. Good man. Explained how he would fix the drain and did it!!!!! Explained the options for best fit toilet and installed it. Everything works. Cleaned up the area afterward. Showed up right on schedule!!! Knowledgable about pipes and also the business side of things. A professional. Will ask for him whenever I need help.