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Kathy Bowman

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12/28/18

Kathy Bowman

We have used Bill Howe Plumbing for many years anytime we have an emergency plumbing issue, because we trust this company to respond quickly in sending out reliable employees and will give us an accurate diagnosis. Bill Howe Plumbing is the only company we call for help.

Our upstairs bathroom toilet flooded, causing water to flood down onto our kitchen ceiling, causing water damage in both rooms. After the EMS Lead Technician found the source of the flood, he presented us with a clear water damage remediation plan and removed all the damaged areas.

After we selected and purchased the replacement tile for the bathroom, Reconstruction Lead Technician, Michael Paredes, began the job of installing the floor and tile. Every day he would give us a time that he would arrive and he was always on time, ready to go. The preparation for laying down new tile was very detailed. Michael was great in explaining each step and what he intended to complete that day. After he was finished for the day, everything was cleaned up and left safe for us.

We were very impressed at how exact Michael was in cutting the new tile. He used every inch perfectly and didn’t waste a lot of tiles in making them fit in a diagonal pattern. When it came time to choose the grout color, he was helpful in explaining what colors looked best for the tile so that the grout complimented.

After the tile and grout were competed, he replaced all the base boards. When he was completely finished, our bathroom look spectacular!

We would like to sincerely thank Michael Paredes for his dedicated work ethic, professionalism and great sense of humor. It has been a pleasure working with Michael and we hope if we need to call Bill Howe in the future, that Michael is sent out to our home again.

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