Thanks for the quick response to our call yesterday to fix the toilet flopper. The plumber, Doug Bock was here this afternoon, quickly made the assessment of what was needed, procured the part, and had the toilet fixed in no time!! We’ve been customers of Bill Howe for a few years and appreciate the expertise of your staff. I have recommended Bill Howe to my friends in the past and will continue to do so. I’ve used Emory Plumbing before our association with Bill Howe, and that was a disaster!!