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John Kirwan

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10/20/19

John Kirwan

Things looked grim when it was clear that the blockage to our plumbing was not in pipes under the house but between the house and the street. That could mean a lot of things, most worrisome the roots of one of the city’s enormous Torrey Pines looming overhead.
So the call went in to Bill Howe on a Saturday. They promised to come between 1-4, and while these types of windows are never reassuring, I came to appreciate them better witnessing how long our project turned out to be. The long and short of it was the arrival of our plumber, Chris at 3 p.m. He ended up working 3.5 hours on the job, and while the arrangement of our drainage proved a puzzle to solve and no solution seemed in sight, he never wavered. As we got to after 5 p.m. I was bracing myself for him to throw in the towel–why wouldn’t he, all the snaking was proving useless. Still,
just when you might think fatigue and the end of a work day would be enought to call it quits, he was willing to try a new strategy, pulling the toilet and running the snake to the street from inside the house–a rather timely and labor intensive effort. But I could see the look of determination, this guy was not going to back down until the solution was at hand. To our good fortune and Chris’ persistance, the snaking from the house, some 100 feet of it, produced the tangle of myterious fabric that had been flushed and caught up in roots at the street level. Of course, all this occurred on an evening with a planned dinner party, which it turned out we didn’t have to scrub afterall. Well, my hats off to Chris the man from Connamara–he saw things through, was courteous throughout and quick and efficient on the clean-up.

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I have been using Bill Howe since the late 1980’s, their service has always been excellent, plumbing, heating and restoration. I am most impressed by the integrity of their employees, not only do they know their work/skill, they do not waste time, they are so efficient, they are so helpful and they are a true “service”!

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Bill Howe never fails us! We had a drain overflow, and Scott came (on a Saturday) to look at it and offer solution. He was punctual, professional, and extremely helpful. I should also praise the main office for always being helpful and always finding solutions. Very grateful to have you in San Diego!

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Cory was our technician on this job. We had a time sensitive repair issue and Bill Howe understood and assisted with getting the job done quickly.
Cory was on time to start the job and finished it quickly. Upon his leaving our home he’s was courteous, very knowledgeable, explaining what the problem was and how he fixed it. Very good communication and this is the way it’s has always been when we use Bill Howe plumbing.
Great company to work with.
Thanks Cory.
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What Eric says about us

I had a shower that would not drain. The employee arrived on time and fixed the problem quickly and effectively at a very fair price. I was very happy with everything. Thank you and I highly recommend your plumbing service.

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I am extremely happy with the service we received from Bill Howe Plumbing. We were given an incorrect diagnosis of our main sewer line from another vendor, but Bill Howe’s servicemen came out for a second opinion, correctly diagnosed our problem and resolved our back up issues. We will continue to use Bill Howe for all our future plumbing needs!

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