John & Christine D.
We contacted Bill Howe about needing a new water heater and spoke with Steve W, who later came by the same day and gave us an estimate for the work needed. Steve and a co-worker showed up on time the next morning and got the job done in a timely manner. Steve was great – he answered all our questions and explained everything that we needed to do to maintain the new water heater. He was friendly, courteous, and professional, and even gave us a discount that we were not expecting. It was a little inconvenient not having water for five hours, but we are extremely pleased and satisfied with the overall experience.